Accountable Forms Division
Accounting Division
Accounts Receivables Monitoring Division
Administrative Service
Administrative Systems Division
Appellate Division
Assessment Performance Monitoring Division
Assessment Programs Division
Assessment Service
Audit Information, Tax Exemption & Incentives Division
Budget Division
Business Intelligence Division
Client Support Service
Collection Performance Monitoring Division
Collection Programs Division
Collection Service
Customer Assistance Division
Data Warehousing and Systems Operations Division
Enforcement & Advocacy Service
Excise LT Audit Division I
Excise LT Audit Division II
Excise LT Field Operations Division
Excise LT Regulatory Division
Finance Service
General Services Division
Human Resource Development Service
Information Systems Development & Operations Service
Information Systems Project Management Service
Internal Affairs Service
Internal Communications Division
Internal Investigation Division
International Tax Affairs Division
IT Contract Management Division
IT Planning & Standards Division
Large Taxpayers Service
Law & Legislative Division
Legal Service
Litigation Division
LT Assistance Division
LT Collection Enforcement Division
LT Division - Davao
LT Division - Cebu
LT Document Processing & Quality Assurance Division
LT Performance Monitoring & Programs Division
Management Division
Miscellaneous Operations Monitoring Division
National Investigation Division
Network Management and Technical Support Division
Performance Evaluation Division
Personnel Adjudication Division
Personnel Division
Planning & Programming Division
Planning and Management Service
Procurement Division
Project Development and Management Division
Project Management and Implementation Service
Project Monitoring and Evaluation Division
Property Division
Prosecution Division
Public Information & Education Division
Records Management Division
Regular LT Audit Division I
Regular LT Audit Division II
Regular LT Audit Division III
Research & Statistics Division
Revenue Accounting Division
Security Management Division
Systems Development Division
Tax Audit Review Division
Taxpayer Service Programs & Monitoring Division
Taxpayer Service Systems Division
Training Delivery Division
Training Management Division
VAT Credit Audit Division

Accountable Forms Division
     
 
Functions
  1. Prepares necessary papers and documents for the procurement of accountable forms and undertakes actual procurement thereof.
  2. Monitors the printing of accountable forms and ensure compliance with the specifications and security features requirement.
  3. Maintains information on the consumption of accountable forms including its losses and damages.
  4. Processes the request for disposal of accountable forms found to be defective, damaged or obsolete and witness disposal thereof.
  Office Address B-4/B-7 Basement National Office Bldg. Diliman, Q.C.
     
  Chief ELOISA C. TAMINA
  direct 8926-55-51
  local 7444
     
  Assistant Chief MINERVA E. MAGPANTAY (OIC)
  direct 8922-48-80
  local 7447
     
  Staff  
  direct   
  local 7446/7534/7535/7536/7445
  fax  
     
Accounting Division
     
 
Functions
  1. Certifies as to availability of funds (CAFs) in accordance with auditing rules and regulations.
  2. Pre-audits, processes, reviews and settles various money claims in compliance with accounting and audititng rules and regulations.
  3. Maintains accounting records and books of accounts to reflect accurate and current financial informations relative to expenditures  and disbursements of the Bureau.
  Office Address Room 1005 10 th Floor National Office Bldg, Diliman Q.C.
     
  Chief JESOSA C. VEDEJA
  direct 8926-55-15
  local 7437/7430 
     
  Assistant Chief NENITA S. GATDULA
  direct  
  local 7060
     
  Staff   
  direct  
  local 7432/7433/7434
  fax 8426-21-68
     
Accounts Receivable Monitoring Division
     
  Functions
  1. Monitors the performance of the Large Taxpayers Service, Regional Offices and Revenue District Offices in the management and collection of all delinquent accounts, including their respective enforcement of collection remedies, and the safekeeping and disposition of forfeited properties/acquired assets.
  2. Reviews/approves certifications on the existence of any outstanding liabilities of taxpayers.
  3. Monitors the enforcement of collection of all delinquent accounts thru administrative remedies by implementing offices.
  Office Address Room 909 9th  Floor National Office Bldg, Diliman, Q.C.
     
  Chief GLEN B. ALDE (OIC) 
  direct 8924-15-52
  local 7293
     
  Assistant Chief WILLIAM P. MANZANARES (OIC)
  direct  
  local 7296
     
  Staff  
  direct 8928-74-66/8929-23-10
  local 7297/7295
  fax  
     
Administrative Service
     
  Functions
Provides functional direction to procurement, accountable forms, records and property management, building and facilities maintenance, and other general services. 
  Office Address Room 607 6th Floor National Office Bldg. , Diliman Q.C.
     
  ACIR GEALDINA E. REYES
  direct   
  local 7373
     
  HREA MYRNA E. SOBREMONTE
  direct 8924-29-10
  local 7459
     
  Staff  
  direct  
  local 7459/7438
  fax  
     
Administrative Systems Division
     
  Functions
  1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of adminstrative systems.
  2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new administrative application systems and major system changes and ensures conformance with user requirements and standards.
  3. Coordinates with contractor and process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is operational.
  Office Address Room 310C/310A RCC Bldg
     
  Chief MA. ANTONETTE D. ABLAY
  direct  8426-21-71
  local 7071 
     
  Assistant Chief MARY JANE A. BOHOLANO
  direct  
  local 7066
     
  Staff  
  direct 8426-21-71
  local 7022/7075
  fax 8426-21-71
     
Appellate Division
     
  Functions
  1. Resolves protests and requests for reinvestigation/ reconsideration whether or not the protest is in accordance with the provisions of Sec. 228 of the NIRC of 1997, as amended, and its implementing regulations; or whether or not the protest involved a question of fact or of law or both on cases falling under its jurisdiction.
  2. Issues notices of conference hearing and subpoena witnesses when necessary for the resolution of pending protested tax cases and claims for tax credit/refund falling under its jurisdiction.
  3. Prepares administrative decisions on protested tax cases involving questins of law and/or fact, and digest of the said decisions.
  Office Address Room 807 8th Floor National Office Bldg. Diliman, Q.C.
     
  Chief HAYLE F. BONILLA
  direct 8926-26-97
  local 7332
     
  Assistant Chief

KATRINA DAPULA-BALBASTRE 
  direct 8925-20-87
  local 7333
     
  Staff  
  direct  
  local 7330/7331
  fax  
     
Assessment Performance Monitoring Division
     
  Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to the revision/updating of the schedules of real properties including request/appeal/protest on revaluation/assignment of zonal values of real properties, One Time Transaction (ONETT) reports, Certificates Authorizing Registration (CARs)/Tax Clearances (TCLs) issued, Capital Gains Tax, Documentary Stamp Tax and other taxes derived from transfer of real properties.
  2. Reviews recommended revision/updating of zonal values submitted by revenue regions. 
  3. Monitors and collates reports submitted by field offices on eLAs issued.
  Office Address Room 905 9th Floor National Office Bldg. Diliman, Q.C
     
  Chief FLORYDETTE A. CUALES
  direct 8926-57-04
  local 7272
     
  Assistant Chief GINA O. VILLASOTO
  direct 8922-78-73
  local 7276
     
  Staff  
  direct 8928-85-21
  local 7275/7273/7274
  fax 8926-57-04
     
Assessment Programs Division
     
  Functions
  1. Conducts study, research and analysis for the development of audit procedures and techniques for improving the quality of tax audit. 
  2. Conducts study and analysis for risk assessment related to audit and preparation of the annual national audit plan.
  3. Recommends actions and improvements after evaluation of field offices' implementation of assessment programs, including their reporting system.
  Office Address Room 907 9th Floor National Office Bldg. Diliman, Q.C.
     
  Chief EDITH B. CARAYUGAN 
  direct 8922-48-35
  local 7262
     
  Assistant Chief  
  direct  
  local 7264
     
  Staff  
  direct 8922-48-99
  local 7263/7265/7266
  fax  
     
Assessment Service
     
  Functions
Provides functional direction relative to all audit and assessment activities, evaluation of assessment accomplishments, asset valuation concerns, management of the Third-Party Information (TPI) Program, applications for VAT zero-rating of non-large taxpayers, monitoring of availments of tax exemptions/incentives, audit/verification of VAT credit/refund claims by direct exporters and review of cases from field offices including cases submitted by DOF One Stop Shop (DOF-OSS) Center, except claims for tax credit/refund involving erroneous or illegal collection of taxes. 
 
  Office Address Room 509 5th Floor National Office Bldg. Diliman, Q.C.
     
  ACIR MA. LUISA I. BELEN
  direct 8926-57-51
  local 7257
     
  HREA ROSANA P. SAN VICENTE
  direct 926-57-06
  local 7259
     
  Staff  
  direct 8926-38-22
  local 7261/7587/7594
  fax 8926-38-22
     
Audit Information, Tax Exemption & Incentives Division
     
  Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to the supervision of tax exemptions/incentives by entities duly registered with the BOI, PEZA, SBMA and other IPAs.
  2. Develops and recommends policies, work programs, standards, guidelines and procedures in the management of the TPI Program.
  3. Develops policies, work programs, standards, guidelines and procedures in the tracking of Letter Notices (LNs).
  Office Address Room 910 9th Floor National Office Bldg. Diliman, Q.C. 
     
  Chief MONSERRAT VENUS A. AXALAN
  direct  
  local 7270
     
  Assistant Chief ERIC O. MANESE (OIC)
  direct  
  local 7267
     
  Staff  
  direct 8928-81-17
  local 7269/7268/7271/7607
  fax 8926-54-16
     
Budget Division
     
  Functions
  1. Allocates budget appropriation in accordance with the program/project thrusts of the Bureau.
  2. Prepares annual, supplemental, special and deficiency budgets of the Bureau.
  3. Assists top management in the presentation of BIR budgetary    estimates before administrative and legislative bodies.
  Office Address Room 1009 10th Floor National Office Bldg. Diliman, Q.C.
     
  Chief MA. VICTORIA B. VILLENA
  direct 8925-52-77
  local 7421
     
  Assistant Chief VIVIAN B. GARENA (OIC)
  direct  
  local 7422
     
  Staff  
  direct 8926-13-13
  local 7423/7424/7425
  fax 8926-55-56
     
Business Intelligence Division
     
  Functions
  1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of business intelligence systems.
  2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new business intelligence application systems and major system changes and ensures conformance with user requirements and standards.
  3. Coordinates with contractor (outsourcer/service provider) and process owner for the conduct of User Acceptance Testing/quality assurance including integration until entire system is operational.
  Office Address  Room 310 E&F RCC Bldg., BIR Compound, BIR Road, Diliman, Q.C.
     
  Chief MARIA OLIVIA V. BERNARDO
  direct  
  local  7069
     
  Assistant Chief ESTRELLITA F. FELICIANO (OIC)
  direct 8927-41-31
  local  
     
  Staff  
  direct  
  local 7076/7074/7072
  fax  8925-20-45
     
Client Support Service
     
  Functions
  1. Provides functional direction relative to public service, information and education, taxpayer record update and registration process/system improvement, design, revision and review of external forms and internal/external stakeholders communications and customer assistance.
  2. Directs the year-round customer assistance service program including nationwide tax campaigns in the National, Regional and District Offices.
  Office Address Room 611 6th Floor National Office Bldg. Diliman, Q.C.
     
  ACIR TERESITA M. ANGELES 
  direct 8921-43-24
  local 7242
     
  HREA JANETTE R. CRUZ
  direct 8426-21-69
  local 7303
     
  Staff  
  direct 8928-85-22
  local 7304/7241/7245/7243/7303
  fax 8928-85-22
     
Collection Performance Monitoring Division
     
  Functions:
  1. Develops and recommends policies, work programs, standards, guidelines and procedures relative to monitoring, evaluation, and analysis of collection reports, collection of internal revenue taxes thru RCOs, AABs and other collection agents, and implementation of the Returns Compliance System.
  2. Reviews and consolidates the reports received on AABs/RCOs to determine compliance with collection procedures, rules & regulations based on the performance criteria of the Bureau for purposes of penalty imposition.
  3. Monitors and evalautes the reports submitted by regional, district and LT offices regarding drastic changes in internal revenue tax payments and prepares an analysis thereof.
  Office Address Room 804 8th Floor, National Office Bldg., Diliman, Q.C.
     
  Chief MA. CRISTINA U. DACUMOS (OIC)
  direct  
  local 7495
     
  Assistant Chief STELLA M. CARIASO
  direct  
  local  7506
     
  Staff  
  direct 8926-57-71/8925-20-40
  local 7542/7306/7511
  fax 8926-56-94
     
Collection Programs Division
     
  Functions
  1. Develops and implements policies, work programs, standards, guidelines and procedures relative to collection activities.
  2. Conducts study and analysis of risk-based approach in the handling of accounts receivables/delinquent accounts and in the disposition of seized and forfeited assets.
  3. Determines and analyzes problems on collection processes and recommends solutions or improvements thereto.
  Office Address Room 810 8th Floor National Office Bldg. Diliman, Q.C.
     
  Chief NANETTE S. NIEVERA
  direct 8922-58-17
  local 7282
     
  Assistant Chief MARIA LINDA E. BAUTISTA (ICO)
  direct  
  local 7285
     
  Staff  
  direct 8926-38-15
  local 7283/7284/7483
  fax 8928-34-88 
     
Collection Service
     
  Functions
  1. Provides functional direction relative to collection of internal revenue taxes; accounting & allotment of revenues; effective implementation of the withholding tax system and the Electronic Documentary Stamp Tax System (eDST); accreditation/disaccreditation of banks as authorized agent banks (AABs); monitoring and evaluation of the performance of AABs, RCOs, Deputized Municipal Treasurers (DMTs) and other collection agents; processing of applications for transfer, cash conversion, and regular revalidation of Tax Credit Certificates (TCCs); issuance of Tax Debit Memo (TDMs); processing of applications for issuance of TCCs for NBI and Bidding purposes; management and monitoring of accounts receivable and forfeited assets; and other collection-related programs and activities.
  Office Address Room 507 5th Floor National Office Bldg. Diliman, Q.C.
     
  ACIR CLAVELINA S. NACAR (OIC)
  direct 8927-92-77
  local 7277
     
  HREA ROSARIO M. PADILLA (OIC)
  direct 8926-57-97
  local 7279
     
  Staff   
  direct  
  local 7278/7280/7281
  fax  8426-21-91
     
Customer Assistance Division
     
  Functions
  1. Provides consistent, accurate and timely response to telephone, voice mail and e-mail inquiries and from other channels raised by internal and external stakeholders. 
  2. Implements a year-round customer assistance program to provide updated information on tax laws, regulations, procedures, e-Services & other BIR-related information to taxpayers, internal stakeholders and the general public.
  3. Develops and maintains customer's feedback mechanism by conducting regular customer satisfaction surveys, and recommends possible areas to improve the division's operatiion.
  Office Address Revenue Computer Center Building, BIR National Office Compound
      
 

CONTACT CENTER Hotline No.

  

    8538-32-00
     
  Email contact_us@bir.gov.ph
     
  Chief ROSA BELLA B. JAVERINA
  direct  8925-26-97
  local  3040
     
  Assistant  Chief MERISSA C. TUNGOL 
  direct 8920-22-47
  local 3032
  fax  
  Staff Local  3012/3024/3035/3036/3037
Data Warehousing and Systems Operations Division
     
  Functions
  1. Builds up, maintains and updates the data warehouse to ensure availability of timely and accurate informatiion to various end-users within the Bureau.
  2. Provides information on the design of the operational data sources and handles the review and approval of data models deployed in the Data Warehouse.
  3. Coordinates with contractor (outsourcer/service provider) & process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is optional.
  Office Address Room 110 RCC Bldg. BIR Compound Diliman, Q.C.
     
  Chief JOSE C. AFABLE
  direct 8929-78-23
  local 7031
     
  Assistant Chief LIZA M. RABENA 
  direct  8924-41-18 
  local 7049
     
  Assistant Chief PORTIA G. UBIADAS
  direct  
  local  
     
  Staff  
  direct  8928-23-57
  local 7048/7041
  fax  
     
Enforcement & Advocacy Service
     
  Functions
  1. Provides functional direction to tax fraud and intelligence operations, litigation and prosecution matters & development and investigation of tax cases including those under the Run After Tax Evaders (RATE) Program.
  2. Establishes database for criminal violations of internal revenue laws and court decisions on cases filed & all approved revenue issuances prepared by the Service/Divisions under it for regular updates of the Legal Information System.
  Office Address Room 309 3rd Floor National Office Bldg. Diliman, q.C.
     
  ACIR JAMES H. ROLDAN
  direct 8922-47-51
  local 7155
     
  HREA FELIX PAUL R. VELASCO III 
  direct 8925-26-93
  local 7156
     
  Staff  
  direct  
  local 7127/7154/7151/7153
  fax 8922-47-93
     
Excise LT Audit Division I
     
  Functions 1. Implements policies, work programs, standards, guidelines and
        procedures relative to assessment and processing of claims for tax
        credit/refund of excise large taxpayers within its area of jurisdiction.
    2. Conducts quality audit of tax cases within its jurisdiction and submits
        reports of investigation thereof.
    3. Acts on all letters of protests, involving resolution of factual issues  
        on FAN issued and on disallowed/denied claims for TCC/refund, 
        requests for reinvestigation and similar communications of taxpayers.
     
  Office Address Room 209 2nd floor National Office Bldg. Diliman, Q.C.
     
  Chief CHRISTINE M. CARDONA
  direct 8928-58-08
  local 7211
     
  Assistant Chief RONA B. MARCELLANO (OIC)
  direct 8926-36-03
  local 7240
     
  Staff  
  direct 8926-55-88/8926-57-37/928-30-91
  local 7215/7212/7569
  fax  
     
Excise LT Audit Division II
     
  Functions 1. Implements policies, work programs, standards, guidelines and
        procedures relative to assessment and processing of claims for tax
        credit/refund of excise large taxpayers within its area of jurisdiction.
    2. Conducts quality audit of tax cases within its jurisdiction and submits
        reports of investigation thereof.
    3. Acts on all letters of protests, involving resolution of factual issues on
        FAN issued and on disallowed/denied claims for TCC/refund, requests
        for reinvestigation and similar communication of taxpayers.
     
  Office Address  Room 211A 2nd Floor national Office Bldg. Diliman, Q.C.
     
  Chief SIMPLICIO V. CABANTAC JR.
  direct  8926-56-86
  local  7213
     
  Assistant Chief MONICA L. ZAMORA
  direct  8928-79-60
  local  7214
     
  Staff  
  direct  8925-15-09
  local  7291/7298
  fax  
     
Excise LT Field Operations Division
     
  Functions 1. Conducts actual supervision and monitoring of the operations of
        establishments engaged in the manufacture/importation/export of
        excisable products (EEMIEP) particularly on the reciepts of raw
        materials/imported finished products, transfers of raw materials and
        intermediate products, production and removal/sales of finished goods
        to ascertain their compliance with existing revenue regulations and
        issuances.
    2. Prepares and monitors consolidated reports on productiion & removals
        of excisable articles and collections of excise tax by industry sector
        based on the transcript of ORBs submitted by excise taxpayers.
    3. Reconciles reports of production and removals of finished goods and
        collection of the corresponding excise taxes submitted by the EEMIEP
        with the reports submitted by ROOPs and third party data.
     
  Office Address  Room 206/207 2nd  Floor National Office Bldg. Diliman, Q.C.
   HOTLINE

 8922-47-70
  Chief  EDMOND P. LLADOC
  direct   
  local  7216
     
  Assistant Chief  RONNEL VICTOR M. RUIZ
  direct   
  local  7217
     
  Staff  
  direct  8926-93-43
  local  7218/7219/7497/7593
  fax

 8928-84-84
     
Excise LT Regulatory Division
     
  Functions 1. Implements policies, work programs, standards, guidelines and
        procedures relative to the issuance of permits (continuing and
        transactional) and recommends changes, if any.
    2. Evaluates and processes applications/requests of ETs for Product
        Replenishment Certificate and Product Replenishment Debit Memo.
     
  Office Address  Room 102 Ground Floor National Office Bldg. Diliman, Q.C.
     
  Chief MA. ROSARIO O. PUNO 
  email  
  direct  8928-85-01
  local  7580
     
  Assistant Chief ENEDINA S. MARTIREZ 
  email  
  direct  8922-58-06
  local  
     
  Staff  
  direct  8925-26-96/8925-17-98
  local  7181/7178/7182/7183/7180/7129
  fax  925-17-92
     
Finance Service
     
  Functions 1. Provides functional direction to budgeting and accounting of disburse- 
        ments.
   

2. Allocates budget appropriation in accordance with the program / 
        projectt thrusts of the Bureau.
    3. Accounts for the disbursement and cash allocations incurred by the
        Bureau.
     
  Office Address  Room 505 5th Floor national Office Bldg. Diliman, Q.C.
     
  ACIR LUCITA P. OANDASAN 
  direct  8926-56-37
  local  7417
     
  HREA TERESA A. CANCINO
  direct  8926-57-89
  local  7413
     
  Staff  
  direct  
  local 7777/7414/7416/7418
  fax  8926-57-84
     
General Services Division
     
  Functions 1. Takes charge of the general maintenance of the N.O. Building, Data
        Processing Center (DPC) Bldg., Revenue Computer Center (RCC), 
        National Training Center (NTC), Day Care Center, Motorpool Bldg. 
        and Sports facilites.
    2. Prepares necessary papers and documents for the procurement of
        goods and services in accordance with the Bureau's requirements.
     3. Provides communication services such as telephone, mailing,
         messengerial, printing and document reproduction and other related
         services.
        
  Office Address  Room 1011 10th Floor National Office Bldg. Diliman, Q.C.
     
  Chief  BOBBY U. LABAJO
  direct  920-75-09
  local  7450
     
  Assistant Chief  RODOLFO D. AURENCIO
  direct  8927-20-23
  local  7475
     
  Staff  
  direct  8924-28-38/8926-33-75
  local  7451/7788/7454/7723/7769
  fax  8924-32-52
     
Human Resource Development Service
     
  Functions  1. Provides functional direction to matters concerning personnel in
         the areas of career management, performance evaluation,
         employees welfare and trainings.
     
  Office Address  Room 601 6th Floor National Office Bldg. Diliman, Q.C.
     
  ACIR  MARIVIC A. GALBAN (OIC)
  direct  8928-31-36
  local  7390
     
  HREA  
  direct  8927-09-90
  local  7392
     
  Staff  
  direct  
  local  7394/7393/7391
  fax  8928-31-36
     
Information Systems Development & Operations Service
     
  Functions  1. Provides functional direction to the development, maintenance and
         overall operation of information systems.
    2. Ensures updated comprehensive standards for various resources
        (ICT equipment, people, time & budget) required for implementation
        of information systems project, as well as quality of products and
        processes in the developemt and operations of information systems.
    3. Monitors and manages in-house application develoment and
        maintenance to ensure smooth and efficient operation.
     
     
  Office Address Room 309 RCC Bldg. BIR Compound Diliman, Q.C. 
     
  ACIR  MA. ROSARIO CHARO E. CURIBA
  direct   
  local  7065
     
  HREA  JAIME M. ZABALA
  direct  8426-21-72
  local  7023
     
  Staff  
  direct  8928-10-35
  local  7064/7024/7025
  fax  8925-20-44
     
Information Systems Project Management Service
     
  Functions  1. Provides functional direction to the development of IT applications, IT
         security management, technical acceptance & project management.
    2. Interacts with and provides assistance to contrctor (outsources /
        service provider) in the development / maintenance of IT projects.
    3. Manages preparation of technical specifications reports and detailed
        design/programming deliverable and ensures confromance with
        technical standards.
     
  Office Address  Room 308 RCC Bldg. BIR Compound Diliman, Q.C.
     
  ACIR CAROLYN ANN C. REYES (Officer-In-Charge)
  direct  8925-1968
  local   7081
     
  HREA  
  direct   
  local   7067
     
  Staff   
  direct  8928-63-65
  local   70802/7083/7042
  fax  8928-32-35
     
Internal Affairs Service
     
  Functions  1. Conducts preliminary fact-finding investigation and prosecution of
         administrative cases filed against revenue personnel.
   

2. Conducts formal investigation/hearing of administrative charges 
        formally filed against erring revenue personnel. 
    3. Prepares and recommends appropriate actions/decisions on
        administrative cases heard. 
  Office Address Room 609 6th Floor National Office Bldg. Dilima, Q.C. 
     
  ACIR

DANIEL T. DE JESUS (Officer-In-Charge)
  direct  8922-93-45
  local  7349
     
  HREA DANIEL T. DE JESUS (OIC)
  direct  
  local  7346
     
  Staff  
  direct  
  local  7356/7358/7606
  fax  8926-56-57
     
Internal Communications Division
     
  Functions  1. Prepares communication materials to disseminate information about
         the latest tax laws and regulations inculding the Bureau's policies,
         priorities and programs/projects.
    2. Manages the updating of content of the BIR website/portal and
        disseminates copy of revenue issuances, memoranda and other
        information material via electronic media.
    3. Plans, coordinates and documents the conduct of internal briefings
        on BIR programs and projects, including new developments in the
        Bureau.
     
  Office Address  Room 903 9th Floor National Office Bldg. Diliman, Q.C.
     
  Chief  ROWENA G. ALTURA
  direct  8922-48-45
  local  7148
     
  Assistant Chief RUTH O. LLAUSAS (OIC)
  direct   
  local  7150
     
  Staff  
  direct 8920-11-66/8924-32-44
  local  7147/7149
  fax  8426-21-90
     
Internal Investigation Division
     
  Functions  1. Evaluates the merits of all denunciations/complaints and reports 
         against revenue officials and employees involving violations of the
         provisions of the Administrative Code of 1987 (EO 292) and the
         Omnibus Rules Implementing Book V of the said Code and related
         Civil Service Laws, the Code of Conduct and Ethical Standards of
         Public Officials and Employees (RA 6713), the Law on Sexual
        Harrasment (RA 7877), Anti-Graft & Corrupt Practices Act (RA 3019), 
         Revised Code of Conduct as implemented by RMO 53-2010, illegal
         enrichment cases and other allied laws, administrative issuances,
         regulations and directives, and conducts the necessary investigation
         and prosecution thereon.
    2. Oversees the implementation of approved physical program and
        measures for the safegurding of the personnel, records, supplies and
        materials, facilities & building of the BIR, particularly its computers
        and other communication equipment.
     
     
  Office Address Room 105 Gorund Floor National Office Bldg. Diliman, Q.C.
     
  Chief  ARIEL CRSPIN D. ANTE (OIC)
  direct  8926-38-35
  local  7351
     
  Assistant Chief  JASON RAINIER T. TAN (OIC)
  direct  
  local  7352
     
  Staff  
  direct  8926-32-12
  local  7353/7354
  fax  
     
International Tax Affairs Division
     
  Functions  1. Formulates and administers work plans for the effective discharge of
         international commitments and obligations of the BIR (e.g. SGATAR,
         Global Forum).
    2. Studies and recommends measures/issuances affecting international
         taxpayers (e.g. multinational enterprises) and international   
         transactions (e.g. Transfer Pricing, Advance Pricing Agreements).
    3. Implements the unifor applicatiion of international tax laws, court
        decisions, revenue regulations and other revenue issuances.
     
  Office Address Room 811 8th Floor National Office Bldg. Diliman, Q.C. 
     
  Chief ROBBIE M. BAÑAGA
  direct  8927-00-22
  local  7341
     
  Assistant Chief LYKA LEIGH M. TOLENTINO (OIC)
  direct  8926-34-20
  local  7340
     
  Staff  
  direct  8926-57-29
  local  7339/7342/7343
  fax  8926-34-20
     
IT Contract Management Division
     
  Functions 1. Oversees and monitors IT procurement and contracts.
    2. Monitors delivarables, timelines and adherence to Service Level 
        Agreements (SLAs) of contractor (outsourcer/service provider) and 
        ensures that contractor complies with terms and conditions of the 
        contract. 
     3. Verifies and monitors contractor's (outsourcer's/service provider's)
         contract obligations before approval of invoices/billings for payment.
     
  Office Address  Room 305-3063rd Floor RCC Bldg. BIR Compund, Diliman, Q.C.
     
  Chief LOIDA S. VALENCIA
  direct  
  local  7097
     
  Assistant Chief CARMINDA R. BALAYAN 
  direct  
  local  7374
     
  Staff  
  direct  8928-48-50
  local  7375/7505/7369/7560/7087
  fax  8925-20-47
     
IT Planning & Standards Division
     
  Functions  1. Prepares/consolidates ISG budget on tax computerization and the
         corresponding PPMP, and other budgetary requiremens [such as
         Medium-Term Informatiion and Communication Technology 
         Harmonization Initiative (MITHI) concept papers] required by
         other gov't. agencies.
    2. Develops and maintains comprehensive standards for resources
        required to implemnt information systems projects, as well as 
        quality of products and processes to develop, operate and manage
        information systems.
    3. Establishes and maintains performance indicators and standards for
        siginifcant processes to develop, operate and manage info. systems.
     
  Office Address  Room 201B 2nd Floor RCC Bldg. BIR Compound Diliman, QC
     
  Chief ROWENA C. MANANSALA
  direct  8928-37-28
  local  7085
     
  Assistant Chief MA. LOURDES L. MANGASPAR
  direct  8925-19-74
  local 7084
     
  Staff  
  direct  
  local  7086/7088
  fax  927-41-01
     
Large Taxpayers Service
     
  Functions  1. Provides functional direction to taxpayers assistance, collection,
         assessment and monitoring activities on large taxpayers including
         computerized and non-computerized processing & analysis of data.
    2. Administers and enforces internal revenue laws and regulations
        including the assessment and collection of all internal revenue taxes,
        charges and fees.
     
  Office Address  Room 307 3rd Floor national Office Bldg. Diliman, Q.C.
     
  ACIR MARIDUR V. ROSARIO (OIC)
  direct  8922-19-26
  local  7177
  Staff

 7168
     
  Office Address  Room 218 2nd Floor, National Office, Building, Diliman, Q.C.
  HREA

 IONE S. ALEJO (REGULAR LTS)
  direct  8929-76-04
  local  7194
  Staff   7225
     
  Office Address  Room 220 2nd Floor, National Office Building, Diliman, Q.C.
  HREA  BEVERLY S. MILO (EXCISE LTS)
  direct  8924-28-41
  local  7173
  Staff  7591
     
   Office Address  Room 216 A&B 2nd Floor, National Office Building, Diliman, Q.C.
  HREA SALINA B. MARINDUQUE (PROGRAMS & COMPLIANCE GROUP)
  direct  8920-75-10
  local  7170
   Staff  7171
 
Law & Legislative Division
     
  Functions  1. Serves as clearing house to Revenue Regulations & other issuances 
         involving legal matters or with tax implications prepared by other
         offices of the Bureau.
    2. Prepares drafts of all rulings and opinions on legal issues of first
        impression involving the interpretation of the NIRC of 1997 and other
        laws related thereto.
     
  Office Address Room 709 7th Floor National Office Bldg. Diliman, Q.C.
     
  Chief JUANITO H. BALBASTRE, III (OIC)
  direct  8926-55-36
  local  7326
     
  Assistant Chief LOUIE MARZ A. TANGKIA (OIC)
  direct  8927-09-63
  local  
     
  Staff  
  direct  
  local  7327/7328/7329
  fax  
     
Legal Service
     
  Functions  1. Provides functional direction to the preparation and interpretation of
        revenue laws, implementing regulations/issuances, decisions on
        administrative protests involving questions of law and/or fact and 
        claims for tax credit/refund of taxes erroneously paid, tax treaties, 
        international tax policies and agreements and other legal matters.    
     
  Office Address  Room 510 5th Floor National Office Bldg. Diliman Q.C.
     
  ACIR  LARRY M. BARCELO (OIC)
  direct  8922-48-97
  local  7319
     
  HREA  FAITH M. FAROCHILEN (OIC)
  direct  8926-57-02
  local  7321
     
  Staff  
  direct  8922-48-97
  local  7320/7322/7324/7344
  fax  8926-54-12
     
Litigation Division
     
  Functions 1. Institutes civil actions involving internal revenue cases.
    2. Acts on petitions for review filed by taxpayers in the Court of Tax
        Appeals, Regional Trial Courts and administrative agencies involving
        internal revenue cases.
    3. Prepares all pleadings, briefs and memoranda to be filed with the 
       Court of Tax Appeals, RTC, and other courts and administrative 
       agencies in connection with internal revenue cases pending before the
       same.
        
  Office Address  Room 703 7th Floor National Office Bldg. Diliman, QC
     
  Chief  SYLVIA R. ALMA JOSE
  direct  8926-38-36
  local  7334
     
  Assistant Chief  AYESHA HANIA G. MATANOG 
  direct  
  local  7336
     
  Staff  
  direct  
  local  7335/7582
  fax  8926-55-08
     
LT Assistance Division
     
  Functions  1. Provides frontline assitance/infomation and undertakes tax informa-
         tion dissemniation and education campaign for LTS. 
    2. Receives and processes applications for secondary registration, 
        registration-related permits, certificates, registration information
        updates together with the required attachments and all forms of 
        inquiries from LTS.
     
  Office Address  Room 113/114 Ground Floor National Office Bldg. Diliman Q.C.
     
  Chief  AMELIA C. RIVERA
  direct  8925-52-70
  local  7204
     
  Assistant Chief

 ABEGAIL A. ALAESTANTE (OIC)
  direct  8927-00-82
  local  7514
     
  Staff  
  direct 8926-55-79/8925-17-96/8927-00-74/8925-20-56
  local  7209/7025/70287210/7207/7206
  fax  
     
LT Collection Enforcement Division
     
  Functions  1. Monitors the delinquent accounts of LTs and executes summary
         remedies for the collection thereof, throught issuance of collection
         letters/final notice before seizure, service and executions of WDL,
         WG and NTL.
    2. Implements collection enforcement procedures on unpaid assess-
        ments, delinquent accounts and other collectible accounts from LTs.
     
  Office Address  Room 208 2nd Floor National Office Bldg. Diliman, Q.C.
     
  Chief  GILDA B. IGLESIAS (OIC)
  direct  8922-47-48
  local  7188
     
  Assistant Chief  LOUJEAN S. GEMANIL-ADRIANO (OIC)
  direct  8925-15-05
  local  7184
     
  Staff  
  direct  8926-57-79
  local  7185/7189/7186/7187
  fax  8925-52-71
     
LT Division - Davao
     
  Functions 1. Implements policies, programs, standards, guidelines & procedures
         relative to taxpayer assistance, collectiion, assessment and doc.
         processing, including processing of claims for tax credit/refund
         relative to LTs within its area of jurisdiction.
     
  Office Address Formerly Honda Cars Bldg., Cabaguio Ave., Davao City
  email  rdo_127css@bir.gov.ph 
     
  Chief  EMILIANO B. SINGCO, JR. 
  direct   
  local  
     
  Assistant Chief  DENNIS MICHAEL B. DELUAO
  direct   
  local  
     
  Staff  
  direct  (082)244-02-58/244-02-56
  local  
  fax  
     
  List of eFPS Accredited Agent Banks

Metrobank
Equitable-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank
     
LT Division - Cebu
     
  Functions  1. Implements policies, programs, standards, guidelines & procedures
         relative to taxpayer assistance, collection, assessment and doc.
         processing, including processing of claims for tax credit/refund
         relative to LTs within its area of jurisdcitoon.
  email  rdo_123bcss@bir.gov.ph    
     
  Office Address  Corporate Tower, CBP Mindanao Avenue, Cebu City
     
  Chief  MARIA SOCORRO O. LOZANO
  direct  (032) 233-98-25
  local  
     
  Assistant Chief  FIDELA C. BARDELAS
  direct  (032)233-98-97
  local  
     
  Staff  
  direct  (032)233-48-97/233-98-26/233-98-20
  local  
  fax  (032)233-98-25
     
  List of eFPS Accredited Agent Banks

Metrobank
E-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank
China Bank
     
LT Document Processing & Quality Assurance Division
     
  Functions  1. Implements the established data processing system and quality
         measurement standards to ensure integrity of data on LTS.
    2. Ensures that the collection, storage and dissemination of all types of
        information are administered in a way that the data become a 
        standardized resource available to all offices in the LTS and other
        concerned offices of the Bureau.
     
  Office Address  Room 214A 2nd Floor national Office Bldg. Diliman, Q.C.
     
  Chief  MARILOU S. VALLES
  direct  8920-75-12
  local  7195
     
  Assistant Chief  JACQUELINE C. MALLARI 
  direct  8924-73-18
  local  7199
     
  Staff  
  direct  8920-75-49/8920-75-14
  local  7198/7196/7197
  fax  8920-75-47
     
LT Performance Monitoring & Programs Division
     
  Functions  1. Reviews and monitors projects/programs on LTS to ascertain 
         whether results are consistent with established objectives and goals
         & such projects/programs are being carried out as planned.
    2. Implements work programs, methods and procedures in gathering,
        maintaining and analyzing data/information.
     
  Office Address  Room 214B 2nd Floor National Office Bldg. Diliman, Q.C.
     
  Chief  HECTOR M. PEREZ 
  direct  8924-73-21
  local  7470
     
  Assistant Chief  RANDY P. JIMENEZ 
  direct  8920-75-46
  local  7471
     
  Staff  
  direct  892075-15
  local  7473/7472
  fax  
     
Management Division
     
  Functions  1. Conducts study on organization and staffing requirements of the 
         Bureau.
    2. Conducts management review of Bureau offices to ascertain strict
        compliance wirh prescribed systems, procedures/processes; and to
        assess the effectiveness of existing internal control systems, and
        recommends improvements therein, if necessary.
    3. Coordinates the risk management efforts of the Bureau.
     
  Office Address  Room 604 6th Floor National Office Bldg. Diliman, Q.C.
     
  Chief  GRACE T. DIZON
  direct  8928-01-62
  local  7139
     
  Assistant Chief  MAYNARD E. MONSOD 
  direct  
  local  7142
     
  Staff  
  direct  8926-76-56
  local  7140/7141
  fax  8928-01-62
     
Miscellaneous Operations Monitoring Division
     
  Functions  1. Develops and recommends policies, work programs, standards,
         guidelines and procedures relative to the efficient and effective
         implementation of the withholding tax system, documentary stamp
         tax system, monitoring, processing, utilization and control of Tax
         Credit Certificate (TCC); monitoring and control of the use of Tax
         Remittance Advice (TRA) as a mode of remittance of withholding tax
         by National Government Agencies (NGAs).
    2. Monitors and evaluates the effectiveness and efficiency by the 
        concerned national, regional and district offices in the determination
        of adherence to withholding tax rules and regulations, standards,
        guidelines and procedures by the taxpayers under their respective
         jurisdiction in the implementation of the withholding tax system.
     
  Office Address  Room 801 8th Floor National office Bldg. Diliman, Q.C.
     
  Chief  CONRADO P. ITEM
  direct  8926-93-51
  local  7300
     
  Assistant Chief  MA. NINA C. BABIDA
  direct  8926-93-47
  local  7299
     
  Staff  
  direct  8927-09-98
  local  7301/7302/7102
  fax  8926-93-28
     
National Investigation Division
     
  Functions  1. Formulates policies, work programs, standards, guidelines and
         procedures relative to the investigation of tax fraud cases and the
         conduct of intelligence work.
    2. Conducts preliminary investigation of confidential information filed
        by informant with the BIR.
    3. Makes arrests and sezures in relation to the violation of any penal 
        law, rule or regulation administered by the BIR.
     
  Office Address  Room 211B 2nd Floor National Office Bldg. Diliman, Q.C.
     
  Chief  ABIGAIL JOY D. GAMBOA (OIC)
  direct  8924-29-13
  local  7164
     
  Assistant Chief  MARTIN JURIS V. UY
  direct  926-54-49
  local  7165
     
  Staff  
  direct  
  local  7166/7163/7167
  fax  8922-48-29
     
Network Management and Technical Support Division
     
  Functions  1. Manages/oversees operation/performance of network equipment 
         and other related devices/peripherals to ensure continuous/high
         network availability within BIR Wide Area Network (WAN) and Local
         Area Network (LAN).
    2. Ensures that the IT direction of the Bureau is up to date & according
        to the emerging industry technology and that its current hardware,
        network and other system technolgy conform with industry accepted
        technology.
     
  Office Address  Room 202B 2nd Floor RCC Bldg. BIR Compound Diliman, QC
     
  Chief  ROWENA G. MARAVILLA
  direct  
  local  7053
     
  Assistant Chief  VIOLETA L. SANTOS 
  direct  8928-40-82
  local  7062
     
  Assistant Chief  RENATO V. OFIANA
  direct  8927-50-36/8925-20-37
  local  7055
  fax  
     
Performance Evaluation Division
     
  Functions  1. Formulates policies, work programs, standards, guidelines and
         procedures relative to compliance with polices and the conduct of
       evaluation, monitoring, and review of fiscal operations, performance,
        information systems, and evaluaiton results monitoring.
    2. Prepares recommendation to CIR on all matters relating to the 
       Bureau's operations and support unts' performance, compliance, and
       control effectiveness.
     
  Office Address  Room 605 6th Floor National Office Bldg. Diliman QC
     
  Chief  CARLITO U. CORONEL (OIC)
  direct  8927-00-84
  local  7357
     
  Assistant Chief  JEFFREY L. YU (OIC)
  direct  8922-58-05
  local  7359
     
  Staff  
  direct  
  local  7482/7493
  fax  
     
Personnel Adjudication Division
     
  Functions  1. Ensures the proper conduct of administrative investigation/hearing 
         without necessarily adhering strictly to the ethical rules of procedure
         and evidence applicable to judicial proceedings.
    2. Causes the service of the approved formal charge/s and/or 
        preventive suspension order/s and other notices to the respondent/s
        and/or through his/jer office.
     
  Office Address  Room 805 8th Floor National Office Bldg. Diliman, QC
     
  Chief  MARIA FLORINDA Z. BACENA (OIC)
  direct  8926-57-62
  local  7360
     
  Assistant Chief  
  direct  8927-09-70
  local  7362
     
  Staff  
  direct  
  local  7363/7364/7361
  fax  
     
Personnel Division
     
  Functions  1. Formulates policies, work programs, standards, guidelines and 
         procedures relative to personnel information, recruitment, selection.
         promotion, career management, compensation and benefits, 
         employee's performance appraisal and payroll system. 
    2. Develops, applies and evaluates policies, procedures, methods and
        programs related to the individual in the organizatiion to promote 
        and enhance work effectiveness and advancement.
     
     
     
  Office Address  Room 711 7th Floor National Office Bldg. Diliman, Q.C
     
  Chief  CECILIA C. FELIPE
  direct  8926-55-27
  local  7398
     
  Assistant Chief  CRISE ANTONETTE A. FLORES
  direct  8926-55-62
  local  7379
     
  Staff  
  direct  8925-20-36/8925-20-39
  local  7396/7397/7400/7401
  fax  
     
Planning & Programming Division
     
  Functions  1. Conducts strategic and operational planning sessions, top & middle 
         level management conferences, executive/functional meetings, and 
         other similar activities. 
    2. Oversees the preparation, publication, and distribution of the 
        Bureau's Annual Report. 
    3. Develops/updates & implements the Office Perfomance Management
        System (OPMS) for the Bureau.
     
  Office Address  Room 603 6th b Floor National Office Bldg. Diliman QC
     
  Chief  FELIPA D. BIRGINIAS
  direct  8920-35-68
  local  7135
     
  Assistant Chief  CHRISTIE L. VILLANUEVA
  direct  89285-52-73
  local  
     
  Staff  
  direct  
  local  7137/7573/7138/7136
  fax  8926-56-63
     
Planning and Management Service
     
  Functions  1. Performs staff, advisory and consultative functions relative to the
         Bureau's srategic and operational planning, accomplishment
         reporting, monitoring & office performance evaluation, organization,
         staffing standards and manpower requirement, procedures and 
         reports review including internal control systems, issues and
         concerns of regional offices needing action/policy direction at the
         National Office, risk management, revenue forecasting, statistical 
         work and review, assessment and monitoring of the effect of
         economic policies on tax revenues.
     
  Office Address  Room 403 4th  Floor National Office Bldg. Diliman, Q.C.
     
  ACIR  MARIETTA U. LORENZO
  direct  8926-54-74
  local  7130
     
  HREA  NOE C. BALBEDINA
  direct  8927-09-88
  local  7132
     
  Staff  
  direct  8926-57-53/8925-52-76
  local  7131/7133/7134
  fax  8921-94-27
     
Procurement Division
     
  Functions  1. Receives, evaluates and screens requisitions for procurement of 
         goods and services based on urgency of request, stock position,
         pre-repair inspection, service reports and procurement leadtime.
    2. Reviews and checks completeness of documents forwarded by the
        BAC Secretariat for contract preparation.
    3. Conducts actual canvass of goods and services from various
        suppliers, contractors, printers and publishers.
     
  Office Address Room 1106 11th Floor national Office Bldg. Diliman, QC 
     
  Chief  NELLY S. IBO
  direct  8925-52-74
  local  7441
     
  Assistant Chief  MYLENE R. QUEZADA
  direct  8926-55-38
  local  7439
     
  Staff  
  direct  
  local  7442/7440/7443/7576
  fax  8928-20-26
     
Project Development and Management Division
     
  Functions  1. Provides overall technical and logistical support to the PMIS in
         developing and managing the Bureau's modernization program.
    2. Prepares the Procurement Plans for externally funded projects,
        as required in the agreements with development partners.
    3. Ensures that all reform activities of the Bureau are consistent with
        the overall modernization program.
     
  Office Address  Room 301 3rd Floor National Office Bldg. Diliman, Q.C.
     
  Chief  SILVERIO C. SANTE
  direct  8920-75-06
  local  7487
     
  Assistant Chief JON MICHAEL JOSEPH C. ANGELES
  direct  
  local  7488
     
  Staff  
  direct  
  local  7556/7220
  fax  
     
Project Management and Implementation Service
     
  Functions  1. Develops and oversees the implementation of the overall reform
         or modernization program of the Bureau.
    2. Reviews current practices of the BIR, in coordination with functional
        owners, with a view to identifying the necessary improvements or
        changes.
    3. Discusses proposed changes with concerned functional offices in the
       BIR to ensure all relevant stakeholders have input to the reform
       process.
     
  Office Address  Room 401 4th Floor National Office Bldg. Diliman QC
     
  ACIR  LILIBETH B. MARANAN (OIC)
  direct  8920-75-02
  local  7229
     
  HREA  MAGDALENA A. ANCHETA
  direct  8925-17-91
  local  7223
     
  Staff  
  direct   
  local  7224/7222/7221
  fax  8920-75-02
     
Project Monitoring and Evaluation Division
     
  Functions  1. Monitors the execution of approved work plans in terms of, but not
         limited to timeframe, scope of work and project deliverables and
         outputs.
    2. Monitors the implementation of the modernization work plan in terms
       of, but not limited to objectives, inputs, outputs, outcome and impact.
    3. Ensures that quality assurance measures are in place to evaluate
        and monitor the effectiveness of implemented reforms.
     
  Office Address  Room 301 3rd Floor National Office Bldg. Diliman, QC
     
  Chief  JOCELYN H. DACILLO (OIC)
  direct  8920-75-08
  local  7486
     
  Assistant Chief  ANALYN P. USERO (OIC)
  direct  
  local  7489
     
  Staff  
  direct  
  local  7455
  fax  
     
Property Division            
     
  Functions 1. Prepares necessary papers and documents for the procurement of goods and services in accordance with the Bureau's requirements.
    2. Prepares deployment list of newly purchased and donated office equipment, furniture and fixtures, IT and non-IT equipment & motor vehicles.
    3. Coordinates with the Inspection and Acceptance Committee in the conduct of actual inspection of delivered goods and services, completed infrasstructure 
       projects and rendered consulting services.
  Office Address  Room 1001 10th Floor National Office Bldg. Diliman, QC
     
     
  Chief  LIGAYA P. LACONICO
  direct  8924-32-41
  local  7449
     
  Assistant Chief  EDEN R. DAMIAN 
  direct  8920-75-48
  local  7376
     
  Staff  
  direct  
  local  7448/7455/7499/7494/7530
  fax  
     
Prosecution Division
     
  Functions  1. Institutes criminal actions against persons violatiing internal revenue
         laws and other tax laws administered by the BIR.
    2. Evaluates tax fraud cases referred by the National Investigation
        Division, Regional Investigation Division, Large Taxpayers Service 
        and other offices involving a basic deficiency tax of at least One
        Million Pesos (P1.0 M) with the view of having them properly 
        documented and substantiated to ensure successful prosecution 
        thereof under the RATE Program.
    3. Represents the CIR before the DOJ and the Courts in the preliminary
        investigation/hearing/trial of RATE cases and other criminal cases
        involving violations of NIRC of 1997, as amended, rules and 
        regulations including other laws administered by the BIR.
     
  Office Address  Room 704 7th Floor National Office Bldg. Diliman, QC
     
  Chief  ZEUS GAMALIEL S. MENDOZA 
  direct  8920-15-23
  local  7337
     
  Assistant Chief  CATHERINE ROSE R. TORTOLES 
  direct  8928-77-45
  local  7338
     
  Staff  
  direct  
  local  7559/7583
  fax  8928-77-45
     
Public Information & Education Division
     
  Functions  1. Monitors and coordinates year-round public service programs 
         including nationwide tax campaigns in the National, Regional and
         District Offices.
    2. Prepares the Bureau's External Communication Plan for its 
        stakeholders.
    3. Monitors and evalautes the implementation of the Bureau's External
        Communication Plan.
     
  Office Address  Room 101 Ground Floor National Office Bldg. Diliman QC
     
  Chief  ELEONOR F. CAPILI 
  direct  
  local  7247
     
  Assistant Chief  PILAR M. VICERRA 
  direct  8926-38-66
  local  7248
     
  Staff  
  direct  8926-3820
  local  7250/7252/7561/7251
  fax  8926-38-66
     
Records Management Division
     
  Functions  1. Takes charge of the numbering and safekeeping of the original
         copies of revenue issuances as well as safekeeping of all dockets of
         closed tax cases in the National Office.
    2. Provides soft and hard copies to Internal Communications Division
       and hard copies to Customer Assistance Div., Public Information and
       Education Div. and General Services Div. on the day the revenue 
       is numbered.
    3. Furnishes University of the Phils. Law Center certified copies of 
       revenue issuances which involve internal revenue taxes in 
       compliance with Administrative Code of 1987.
     
  Office Address  2nd Floor DPC Support Bldg. BIR Compound Diliman QC
     
  Chief  MA. PERPETUA M. AGLIBUT
  direct  
  local  7427
     
  Assistant Chief  ANGEL G. ONGSOTTO
  direct  8929-80-95
  local  7474
     
  Staff  
  direct  
  local 7428/7429
  fax  8928-96-09
     
Regular LT Audit Division I
     
  Functions  1. Identifies taxpayers under its jurisdiction for issuance of LAs in
         accordance with the audit programs of the LTS.
    2. Conducts quality audit of tax cases within its jurisdiction and submits
        reports of investigation thereof.
    3. Processes and recommends approval/disapproval of all claims for 
        tax credit/refund of taxpayers, except those processed by the
       Legal Service.
     
  Office Address  Room 216 2nd Floor National Office Bldg. Diliman QC
     
  Chief  FRANCES E. LEONIDA
  direct  8920-75-50
  local  7190
     
  Assistant Chief JESUS F. CABASAL
  direct  8920-75-30
  local  
     
  Staff  
  direct  8924-73-11
  local  7191/7192/7193/7508
  fax  8920-75-50
     
Regular LT Audit Division II
     
  Functions  1. Identifies taxpayers under its jurisdiction for issuance of LAs in
        accordance with the audit program of the LTS.
    2. Conducts quality audit of tax cases within its jurisdiction and submits
        reports of investigation therof.
    3. Processes and recommends approval/disapproval of all claims for tax
        credit/refund of taxpayers, except those processed by the Legal
        Service.
     
  Office Address  Room 216 2nd Floor National Office Bldg. Diliman, QC
     
  Chief  RUBI RUTH G. MAGTAGNOB 
  direct  8924-29-20
  local  7162
     
  Assistant Chief  AURELIO AGUSTIN T. ZAMORA (OIC)
  direct  8924-73-17
  local  
     
  Staff  
  direct  8924-73-16 
  local   
  fax  
     
Regular LT Audit Division III
     
  Functions  1. Identifies taxpayers under its jurisdiction for issuance of LAs in
         accordance with the audit program of the LTS.
    2. Conducts quality audit of tax cases within its jurisdiction and submits
        reports of investigation thereof.
    3. Processes and recommends approval/disapproval of all claims for 
        tax credit/refund of taxpayers, except those processed by the Legal
        Service.
     
  Office Address  Room 216 2nd Floor National Office Bldg. Diliman QC
     
  Chief  ANALYNSIA C. ALARDE
  direct  8925-26-98
  local  7160
     
  Assistant Chief  YOLANDA V. LUNA
  direct   
  local  7157
     
  Staff  
  direct  8920-75-25
  local  7160/7579/7159
  fax  8922-58-15
     
Research & Statistics Division
     
  Functions  1. Gathers and maintains an inventory of statistical data relative to
         revenue forecasting, goal allocation, statistical reporting and 
         analysis, profiling, surveys and research. 
     2. Gathers and monitors economic indicators/trends that may effect the
         Bureau's revenue performance.
    3. Develops methodologies and prepares goal allocatiions by implemen- 
        ting offices. 
     
  Office Address  Room 1106 11th Floor National Office Bldg. Diliman QC
     
  Chief  KATHERINE A. ARANZA (OIC)
  direct  8922-59-26
  local  7143
     
  Assistant Chief  JEMMA C. TATEL (OIC)
  direct  8922-58-01
  local  7145
     
  Staff   
  direct  8926-55-65
  local  7146/7144/7574/7577
  fax  8927-09-94
     
Revenue Accounting Division
     
  Functions  1. Prepares the Bureau's financial statements, including the supporting
        schedules, statements, subsidiary ledgers, & other financial reports 
        relative to income and revenues for submission to management and 
        other fiscal agencies. 
    2. Monitors and evaluates the revenue accounting activities in the 
        Regional and District Offices on matters pertaining to internal  
        revenue collections through Revenue Official Receipts, Tax 
       Remittance Advice and other modes of collections.
    3. Consolidtes all reports on internal revenue collections and certifies
        internal revenue allotments and/or special shares of LGUs/certain
        government agencies in special funds for transmittal to BTr and DBM.
     
  Office Address  Room 911 9th Floor National Office Bldg. Diliman QC
     
  Chief  ZENAIDA U. FLORESCA 
  direct  8925-26-91
  local  7288
     
  Assistant Chief  EDITHA F. VALMORES 
  direct  8928-85-16
  local  7286
     
  Staff  
  direct  8925-56-07/8925-52-79/927-09-79/8925-52-83
  local  7287/7289/7290
  fax  8925-52-81/8925-52-80
     
Security Management Division
     
  Functions  1. Conducts compliance/random audits and regulatory oversight on
         in-house and outsourced appications systems, ensures implementa- 
         tion of IT security policies and standards in the application system 
         design. 
    2. Ensures that infomation/data protection and continuity process 
        objectives are aligned with information security policies to address 
        relevant security risks. 
    3. Provides IT security requirements on asset protection and business
       continuity management for the integration of appropirate security
       controls.
     
  Office Address  Room 106 Gorund Floor RCC Bldg. BIR Compound Diliman QC
     
  Chief  EUNISA R. CASTILLO
  direct  
  local  7095
     
  Assistant Chief  RACHELLE V. DATU 
  direct  8929-23-12
  local  7093
     
  Staff  
  direct  8926-86-70/8926-82-39
  local  7096/7037
  fax  8929-23-12
     
Systems Development Division
     
  Functions  1. Establishes a high-level review of intended application systems and
        determines objectives, estimates required budget and sets timeline 
        for development. 
    2. Define the functional and technical requirements of application  
        systems to be developed in-house. 
    3. Conducts gap analysis of in-house applications systems. 
     
  Office Address  Room 210A 2nd Floor RCC Bldg. BIR Compound Diliman QC
     
  Chief  ANDRELIZA R. CALA
  direct   
  local  7091
     
  Assistant Chief  MARY ANN C. GARCIA
  direct   
  local  7090
     
  Staff   
  direct  8426-21-67/8925-19-66
  local  7089 
  fax  
     
Tax Audit Review Division
     
  Functions  1. Reviews and evaluates audit reports involiving claims for tax credit/
         refund covering other taxes in accordance with the approved 
         authority under existing revenue issuances. 
    2. Reviews and evaluates tax audit reports on claims for excess input
        tax credts in accordance with the approved authority under existing 
        revenue issuances. 
    3.  Conducts post review of tax cases closed in RDOs and approved by 
        Regional Directors based on the prescrbied guidelines and threshold 
        set by the CIR.
     
  Office Address  Room 809 8th Floor National Office Building, Diliman, Q.C.
     
  Chief  JUNJUN B. ANDALLO (OIC)
  direct  8922-58-16
  local  7597
     
  Assistant Chief  ORLAN S. RABELISTA (OIC)
  direct  
  local  
     
  Staff  
  direct  8922-48-70
  local  7596/7260/7258
  fax  8925-48-70
     
Taxpayer Service Programs & Monitoring Division
     
  Functions  1. Monitors, reviews and evaluates the implementation of the taxpayer
         service monitoring programs and registration process improvement 
         and external forms management. 
     2. Designs, reviews and updates external forms in coordination with
         the services/offices concerned. 
    3.  Determines and develops taxpayers service monitoring programs for
         implementation at the National, Regional and District offices.
     
  Office Address  Room 610 6th Floor National Office Bldg. Diliman QC
     
  Chief  ELENITA S. MARIANO 
  direct  8926-37-11
  local  7585
     
  Assistant Chief  MEILIN L. HIRANG (OIC)
  direct  8922-58-13
  local  7253
     
  Staff  
  direct  
  local  7539/7254/7256/7255/7586
  fax  
     
Taxpayer Service Systems Division
     
  Functions  1. Evaluates and prioritizes projects, sets timeline and budgets related
        to outsourcing of the development and/or maintenance of taxpayer 
       service systems. 
    2. Manages deliverables and timelines of contractor (outsourcer/service 
        provider). 
    3. Prepares TOR when necessary and ensures successful project 
       management implementatiion, as well as adherence to SLAs. 
     
  Office Address  Room 310 D&F 3rd Floor RCC Bldg. BIR Compound Diliman QC
     
  Chief ELIZABETH P. COSTALES
  direct   
  local  7068
     
  Assistant Chief ANA RIA E. JACOB 
  direct  
  local  7070
     
  Staff  
  direct  8925-20-50/8925-20-51/925-20-52/8925-20-53
  local   
  fax  
     
Training Delivery Division
     
  Functions  1. Administers/implements the conduct of priority programs/courses
         as well as all other trainings such as regular, Information and  
         Communications Technology (ICT)/ICT-related, livelihood programs, 
         and pre-retirement that will continuously upgrade the knowledge, 
         skills, abilities, values and orientation of trainers/staff/personnel. 
    2. Monitors the conduct of training courses in the regional and district 
        offices.
    3. Manages and approves all articles/publications in the BIR Website/
        Portal regarding regular/coordinated in-house training programs.
     
  Office Address  Room 1010 10th Floor National Office Bldg. Diliman QC
     
  Chief  
  direct  8924-73-08
  local  7406
     
  Assistant Chief  MA. LUISA B. PEREZ
  direct  8925-26-94
  local  7407
     
  Staff  
  direct   
  local  7408/7409/7460
  fax  8926-55-98/8928-00-58/8928-22-94
     
Training Management Division
     
  Functions  1. Conducts Training Needs Analysis tio identify the competency gaps
         and recommends effective training and development programs for
         the Bureau personnel.
    2. Designs course syllabus/curriculum and develops/enhances training
        programs/materials for the Bureau's training programs.
    3. Oversees/monitors and evaluates all regular and specialized trainings
        conducted by various offices.
     
  Office Address  Room 1107 11th Floor National Office Bldg. Diliman QC
     
  Chief  BENILDA M. CARAIG
  direct  8920-75-45
  local  
     
  Assistant Chief  MARIA MARTINA P. ROBLES
  direct  8926-54-50
  local  7402
     
  Staff  
  direct  
  local  7402/7403/7404/7405
  fax  8928-30-93
     
VAT Credit Audit Division
     
  Functions  1. Conducts field audit/verification of VAT credit/refund claims by
         direct exporters.
    2. Indorses discrepancies found during field audit/verification of VAT
        credit/refund claims which may have other tax implications to the
        RDO concerned.
    3. Prepares evaluation reports on the result of field audit/verification
        conducted.
     
  Office Address  Room 803 8th Floor National Office Bldg. Diliman QC
     
  Chief  AMELITA A. ESCOBER
  direct  8925-26-08
  local  7572
     
  Assistant Chief SHIRLEY G. CUENCO
  direct  8925-20-42
  local  7878
     
  Staff  
  direct  
  local 7550/7412/7367
  fax  8925-17-95