Accountable Forms Division
Accounting Division
Accounts Receivables Monitoring Division
Administrative Service
Administrative Systems Division
Appellate Division
Assessment Performance Monitoring Division
Assessment Programs Division
Assessment Service
Audit Information, Tax Exemption & Incentives Division
Budget Division
Business Intelligence Division
Client Support Service
Collection Performance Monitoring Division
Collection Programs Division
Collection Service
Customer Assistance Division
Data Warehousing and Systems Operations Division
Enforcement & Advocacy Service
Excise LT Audit Division I
Excise LT Audit Division II
Excise LT Field Operations Division
Excise LT Regulatory Division
Finance Service
General Services Division
Human Resource Development Service
Information Systems Development & Operations Service
Information Systems Project Management Service
Internal Affairs Service
Internal Communications Division
Internal Investigation Division
International Tax Affairs Division
IT Contract Management Division
IT Planning & Standards Division
Large Taxpayers Service
Legal & Legislative Division
Legal Service
Litigation Division
LT Assistance Division
LT Collection Enforcement Division
LT Division - Davao
LT Division - Cebu
LT Document Processing & Quality Assurance Division
LT Performance Monitoring & Programs Division
Management Division
Miscellaneous Operations Monitoring Division
National Investigation Division
Network Management and Technical Support Division
Performance Evaluation Division
Personnel Adjudication Division
Personnel Division
Planning & Programming Division
Planning and Management Service
Procurement Division
Project Development and Management Division
Project Management and Implementation Service
Project Monitoring and Evaluation Division
Property Division
Prosecution Division
Public Information & Education Division
Records Management Division
Regular LT Audit Division I
Regular LT Audit Division II
Regular LT Audit Division III
Research & Statistics Division
Revenue Accounting Division
Security Management Division
Systems Development Division
Tax Audit Review Division
Taxpayer Service Programs & Monitoring Division
Taxpayer Service Systems Division
Training Delivery Division
Training Management Division
VAT Credit Audit Division


Accountable Forms Division
 
Functions
  1. Prepares necessary papers and documents for the procurement of accountable forms and undertakes actual procurement thereof.
  2. Monitors the printing of accountable forms and ensure compliance with the specifications and security features requirement.
  3. Maintains information on the consumption of accountable forms including its losses and damages.
  4. Processes the request for disposal of accountable forms found to be defective, damaged or obsolete and witness disposal thereof.
 
Office Address
B-4/B-7 Basement National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
MINERVA E. MAGPANTAY (Officer-in-charge)
 
direct
8926-55-51
 
local
7444
 
 
 
 
Assistant Chief
 
 
direct
8922-48-80
 
local
7447
 
 
 
 
Staff
 
 
direct
 
 
local
7446/7534/7535/7536/7445
 
fax
 
 
 
 
Accounting Division
 
Functions
  1. Certifies as to availability of funds (CAFs) in accordance with auditing rules and regulations.
  2. Pre-audits, processes, reviews and settles various money claims in compliance with accounting and audititng rules and regulations.
  3. Maintains accounting records and books of accounts to reflect accurate and current financial informations relative to expenditures and disbursements of the Bureau.
 
Office Address
Room 1005 10 th Floor National Office Bldg, Diliman Q.C.
 
 
 
 
Chief
JESOSA C. VEDEJA
 
direct
8926-55-15
 
local
7437/7430
 
 
 
 
Assistant Chief
AIRA JOYCE D. LEONCIO (OIC)
 
direct
 
 
local
7060
 
 
 
 
Staff
 
 
direct
 
 
local
7432/7433/7434
 
fax
8426-21-68
 
 
 
Accounts Receivable Monitoring Division
 
Functions
  1. Monitors the performance of the Large Taxpayers Service, Regional Offices and Revenue District Offices in the management and collection of all delinquent accounts, including their respective enforcement of collection remedies, and the safekeeping and disposition of forfeited properties/acquired assets.
  2. Reviews/approves certifications on the existence of any outstanding liabilities of taxpayers.
  3. Monitors the enforcement of collection of all delinquent accounts thru administrative remedies by implementing offices.
 
Office Address
Room 909 9th Floor National Office Bldg, Diliman, Q.C.
 
 
 
 
Chief
GLENN B. ALDE
 
direct
8924-15-52
 
local
7293
 
 
 
 
Assistant Chief
WILLIAM P. MANZANARES (OIC)
 
direct
 
 
local
7296
 
 
 
 
Staff
 
 
direct
8928-74-66/8929-23-10
 
local
7297/7295
 
fax
 
 
 
 
Administrative Service
 
Functions
  1. Provides functional direction to procurement, accountable forms, records and property management, building and facilities maintenance, and other general services.
 
Office Address
Room 607 6th Floor National Office Bldg. , Diliman Q.C.
 
 
 
 
ACIR
GEALDINA E. REYES
 
direct
 
 
local
7373
 
 
 
 
HREA
NELLY S. IBO (OIC)
 
direct
8924-29-10
 
local
7459
 
 
 
 
Staff
 
 
direct
 
 
local
7459/7438
 
fax
 
 
 
 
Administrative Systems Division
 
Functions
  1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of adminstrative systems.
  2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new administrative application systems and major system changes and ensures conformance with user requirements and standards.
  3. Coordinates with contractor and process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is operational.
 
Office Address
Room 310C/310A RCC Bldg
 
 
 
 
Chief
MA. ANTONETTE D. ABLAY
 
direct
8426-21-71
 
local
7071
 
 
 
 
Assistant Chief
MARY JANE A. BOHOLANO
 
direct
 
 
local
7066
 
 
 
 
Staff
 
 
direct
8426-21-71
 
local
7022/7075
 
fax
8426-21-71
 
 
 
Appellate Division
 
Functions
  1. Resolves protests and requests for reinvestigation/ reconsideration whether or not the protest is in accordance with the provisions of Sec. 228 of the NIRC of 1997, as amended, and its implementing regulations; or whether or not the protest involved a question of fact or of law or both on cases falling under its jurisdiction.
  2. Issues notices of conference hearing and subpoena witnesses when necessary for the resolution of pending protested tax cases and claims for tax credit/refund falling under its jurisdiction.
  3. Prepares administrative decisions on protested tax cases involving questins of law and/or fact, and digest of the said decisions.
 
Office Address
Room 807 8th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
HAYLE F. BONILLA
 
direct
8926-26-97
 
local
7332
 
 
 
 
Assistant Chief
KATRINA DAPULA-BALBASTRE
 
direct
8925-20-87
 
local
7333
 
 
 
 
Staff
 
 
direct
 
 
local
7330/7331
 
fax
 
 
 
 
Assessment Performance Monitoring Division
 
Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to the revision/updating of the schedules of real properties including request/appeal/protest on revaluation/assignment of zonal values of real properties, One Time Transaction (ONETT) reports, Certificates Authorizing Registration (CARs)/Tax Clearances (TCLs) issued, Capital Gains Tax, Documentary Stamp Tax and other taxes derived from transfer of real properties.
  2. Reviews recommended revision/updating of zonal values submitted by revenue regions.
  3. Monitors and collates reports submitted by field offices on eLAs issued.
 
Office Address
Room 905 9th Floor National Office Bldg. Diliman, Q.C
 
 
 
 
Chief
FLORYDETTE A. CUALES
 
direct
8926-57-04
 
local
7272
 
 
 
 
Assistant Chief
GINA O. VILLASOTO
 
direct
8922-78-73
 
local
7276
 
 
 
 
Staff
 
 
direct
8928-85-21
 
local
7275/7273/7274
 
fax
8926-57-04
 
 
 
Assessment Programs Division
 
Functions
  1. Conducts study, research and analysis for the development of audit procedures and techniques for improving the quality of tax audit.
  2. Conducts study and analysis for risk assessment related to audit and preparation of the annual national audit plan.
  3. Recommends actions and improvements after evaluation of field offices' implementation of assessment programs, including their reporting system.
 
Office Address
Room 907 9th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
EDITH B. CARAYUGAN
 
direct
8922-48-35
 
local
7262
 
 
 
 
Assistant Chief
 
 
direct
 
 
local
7264
 
 
 
 
Staff
 
 
direct
8922-48-99
 
local
7263/7265/7266
 
fax
 
 
 
 
Assessment Service
 
Functions
  1. Provides functional direction relative to all audit and assessment activities, evaluation of assessment accomplishments, asset valuation concerns, management of the Third-Party Information (TPI) Program, applications for VAT zero-rating of non-large taxpayers, monitoring of availments of tax exemptions/incentives, audit/verification of VAT credit/refund claims by direct exporters and review of cases from field offices including cases submitted by DOF One Stop Shop (DOF-OSS) Center, except claims for tax credit/refund involving erroneous or illegal collection of taxes.
 
Office Address
Room 509 5th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
MA. LUISA I. BELEN
 
direct
8926-57-51
 
local
7257
 
 
 
 
HREA
ROSANA P. SAN VICENTE
 
direct
926-57-06
 
local
7259
 
 
 
 
Staff
 
 
direct
8926-38-22
 
local
7261/7587/7594
 
fax
8926-38-22
 
 
 
Audit Information, Tax Exemption & Incentives Division
 
Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to the supervision of tax exemptions/incentives by entities duly registered with the BOI, PEZA, SBMA and other IPAs.
  2. Develops and recommends policies, work programs, standards, guidelines and procedures in the management of the TPI Program.
  3. Develops policies, work programs, standards, guidelines and procedures in the tracking of Letter Notices (LNs).
 
Office Address
Room 910 9th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
MONSERRAT VENUS A. AXALAN
 
direct
 
 
local
7270
 
 
 
 
Assistant Chief
ERIC O. MANESE (OIC)
 
direct
 
 
local
7267
 
 
 
 
Staff
 
 
direct
8928-81-17
 
local
7269/7268/7271/7607
 
fax
8926-54-16
 
 
 
Budget Division
 
Functions
  1. Allocates budget appropriation in accordance with the program/project thrusts of the Bureau.
  2. Prepares annual, supplemental, special and deficiency budgets of the Bureau.
  3. Assists top management in the presentation of BIR budgetary estimates before administrative and legislative bodies.
 
Office Address
Room 1009 10th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
MA. VICTORIA B. VILLENA
 
direct
8925-52-77
 
local
7421
 
 
 
 
Assistant Chief
VIVIAN B. GARENA (OIC)
 
direct
 
 
local
7422
 
 
 
 
Staff
 
 
direct
8926-13-13
 
local
7423/7424/7425
 
fax
8926-55-56
 
 
 
Business Intelligence Division
 
Functions
  1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of development and/or maintenance of business intelligence systems.
  2. Evaluates and approves contractor (outsourcer/service provider) deliverables for new business intelligence application systems and major system changes and ensures conformance with user requirements and standards.
  3. Coordinates with contractor (outsourcer/service provider) and process owner for the conduct of User Acceptance Testing/quality assurance including integration until entire system is operational.
 
Office Address
Room 310 E&F RCC Bldg., BIR Compound, BIR Road, Diliman, Q.C.
 
 
 
 
Chief
MARIA OLIVIA V. BERNARDO
 
direct
 
 
local
7069
 
 
 
 
Assistant Chief
ESTRELLITA F. FELICIANO (OIC)
 
direct
8927-41-31
 
local
 
 
 
 
 
Staff
 
 
direct
 
 
local
7076/7074/7072
 
fax
8925-20-45
 
 
 
Client Support Service
 
Functions
  1. Provides functional direction relative to public service, information and education, taxpayer record update and registration process/system improvement, design, revision and review of external forms and internal/external stakeholders communications and customer assistance.
  2. Directs the year-round customer assistance service program including nationwide tax campaigns in the National, Regional and District Offices.
 
Office Address
Room 611 6th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
JANETTE R. CRUZ
 
direct
8921-43-24
 
local
7242
 
 
 
 
HREA
ROWENA G. ALTURA
 
direct
8426-21-69
 
local
7303
 
 
 
 
Staff
 
 
direct
8928-85-22
 
local
7304/7241/7245/7243/7303
 
fax
8928-85-22
 
 
 
Collection Performance Monitoring Division
 
Functions:
  1. Develops and recommends policies, work programs, standards, guidelines and procedures relative to monitoring, evaluation, and analysis of collection reports, collection of internal revenue taxes thru RCOs, AABs and other collection agents, and implementation of the Returns Compliance System.
  2. Reviews and consolidates the reports received on AABs/RCOs to determine compliance with collection procedures, rules & regulations based on the performance criteria of the Bureau for purposes of penalty imposition.
  3. Monitors and evalautes the reports submitted by regional, district and LT offices regarding drastic changes in internal revenue tax payments and prepares an analysis thereof.
 
Office Address
Room 804 8th Floor, National Office Bldg., Diliman, Q.C.
 
 
 
 
Chief
MA. CRISTINA U. DACUMOS (OIC)
 
direct
 
 
local
7495
 
 
 
 
Assistant Chief
STELA MARIE M. CARIASO
 
direct
 
 
local
7506
 
 
 
 
Staff
 
 
direct
8926-57-71/8925-20-40
 
local
7542/7306/7511
 
fax
8926-56-94
 
 
 
Collection Programs Division
 
Functions
  1. Develops and implements policies, work programs, standards, guidelines and procedures relative to collection activities.
  2. Conducts study and analysis of risk-based approach in the handling of accounts receivables/delinquent accounts and in the disposition of seized and forfeited assets.
  3. Determines and analyzes problems on collection processes and recommends solutions or improvements thereto.
 
Office Address
Room 810 8th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
NANETTE S. NIEVERA
 
direct
8922-58-17
 
local
7282
 
 
 
 
Assistant Chief
MARIA LINDA E. BAUTISTA (ICO)
 
direct
 
 
local
7285
 
 
 
 
Staff
 
 
direct
8926-38-15
 
local
7283/7284/7483
 
fax
8928-34-88
 
 
 
Collection Service
 
Functions
  1. Provides functional direction relative to collection of internal revenue taxes; accounting & allotment of revenues; effective implementation of the withholding tax system and the Electronic Documentary Stamp Tax System (eDST); accreditation/disaccreditation of banks as authorized agent banks (AABs); monitoring and evaluation of the performance of AABs, RCOs, Deputized Municipal Treasurers (DMTs) and other collection agents; processing of applications for transfer, cash conversion, and regular revalidation of Tax Credit Certificates (TCCs); issuance of Tax Debit Memo (TDMs); processing of applications for issuance of TCCs for NBI and Bidding purposes; management and monitoring of accounts receivable and forfeited assets; and other collection-related programs and activities.
 
Office Address
Room 507 5th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
CLAVELINA S. NACAR
 
direct
8927-92-77
 
local
7277
 
 
 
 
HREA
ROSARIO M. PADILLA (OIC)
 
direct
8926-57-97
 
local
7279
 
 
 
 
Staff
 
 
direct
 
 
local
7278/7280/7281
 
fax
8426-21-91
 
 
 
Customer Assistance Division
 
Functions
  1. Provides consistent, accurate and timely response to telephone, voice mail and e-mail inquiries and from other channels raised by internal and external stakeholders.
  2. Implements a year-round customer assistance program to provide updated information on tax laws, regulations, procedures, e-Services & other BIR-related information to taxpayers, internal stakeholders and the general public.
  3. Develops and maintains customer's feedback mechanism by conducting regular customer satisfaction surveys, and recommends possible areas to improve the division's operatiion.
 
Office Address
Revenue Computer Center Building, BIR National Office Compound
 
email
 
 
 
 
CONTACT CENTER HOTLINE NO.
8538-32-00
 
 
 
 
Chief
ROSA BELLA B. JAVERINA
 
direct
8925-26-97
 
local
3040
 
 
 
 
Assistant Chief
MERISSA C. TUNGOL
 
direct
8920-22-47
 
local
3032
 
fax
 
 
Staff Local
3012/3024/3035/3036/3037
 
 
 
Data Warehousing and Systems Operations Division
 
Functions
  1. Builds up, maintains and updates the data warehouse to ensure availability of timely and accurate informatiion to various end-users within the Bureau.
  2. Provides information on the design of the operational data sources and handles the review and approval of data models deployed in the Data Warehouse.
  3. Coordinates with contractor (outsourcer/service provider) & process owner for the conduct of User Acceptance Testing/quality assurance, including integration and system testing until entire system is optional.
 
Office Address
Room 110 RCC Bldg. BIR Compound Diliman, Q.C.
 
 
 
 
Chief
ANDRELIZA R. CALA
 
direct
8929-78-23
 
local
7031
 
 
 
 
Assistant Chief
IGNACIO DV. MORATA JR. (OIC)
 
direct
8924-41-18
 
local
7049
 
 
 
 
Assistant Chief
ANALEA G. ELERIA (OIC)
 
direct
 
 
local
 
 
 
 
 
Staff
 
 
direct
8928-23-57
 
local
7048/7041
 
fax
 
 
 
 
Enforcement & Advocacy Service
 
Functions
  1. Provides functional direction to tax fraud and intelligence operations, litigation and prosecution matters & development and investigation of tax cases including those under the Run After Tax Evaders (RATE) Program.
  2. Establishes database for criminal violations of internal revenue laws and court decisions on cases filed & all approved revenue issuances prepared by the Service/Divisions under it for regular updates of the Legal Information System.
 
Office Address
Room 309 3rd Floor National Office Bldg. Diliman, q.C.
 
 
 
 
ACIR
JAMES H. ROLDAN
 
direct
8922-47-51
 
local
7155
 
 
 
 
HREA
FELIX PAUL R. VELASCO III
 
direct
8925-26-93
 
local
7156
 
 
 
 
Staff
 
 
direct
 
 
local
7127/7154/7151/7153
 
fax
8922-47-93
 
 
 
Excise LT Audit Division I
 
Functions
  1. Implements policies, work programs, standards, guidelines and procedures relative to assessment and processing of claims for tax credit/refund of excise large taxpayers within its area of jurisdiction.
  2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.
  3. Acts on all letters of protests, involving resolution of factual issues on FAN issued and on disallowed/denied claims for TCC/refund, requests for reinvestigation and similar communications of taxpayers.
 
Office Address
Room 209 2nd floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
RUBI RUTH G. MAGTAGNOB
 
direct
8928-58-08
 
local
7211
 
 
 
 
Assistant Chief
RONA B. MARCELLANO (OIC)
 
direct
8926-36-03
 
local
7240
 
 
 
 
Staff
 
 
direct
8926-55-88/8926-57-37/928-30-91
 
local
7215/7212/7569
 
fax
 
 
 
 
Excise LT Audit Division II
 
Functions
  1. Implements policies, work programs, standards, guidelines and procedures relative to assessment and processing of claims for tax credit/refund of excise large taxpayers within its area of jurisdiction.
  2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.
  3. Acts on all letters of protests, involving resolution of factual issues on FAN issued and on disallowed/denied claims for TCC/refund, requests for reinvestigation and similar communication of taxpayers.
 
Office Address
Room 211A 2nd Floor national Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
ANALYNSIA C. ALARDE
 
direct
8926-56-86
 
local
7213
 
 
 
 
Assistant Chief
DEBBIE D. BUHAIN (OIC)
 
direct
8928-79-60
 
local
7214
 
 
 
 
Staff
 
 
direct
8925-15-09
 
local
7291/7298
 
fax
 
 
 
 
Excise LT Field Operations Division
 
Functions
  1. Conducts actual supervision and monitoring of the operations of establishments engaged in the manufacture/importation/export of excisable products (EEMIEP) particularly on the reciepts of raw materials/imported finished products, transfers of raw materials and intermediate products, production and removal/sales of finished goods to ascertain their compliance with existing revenue regulations and issuances.
  2. Prepares and monitors consolidated reports on productiion & removals of excisable articles and collections of excise tax by industry sector based on the transcript of ORBs submitted by excise taxpayers.
  3. Reconciles reports of production and removals of finished goods and collection of the corresponding excise taxes submitted by the EEMIEP with the reports submitted by ROOPs and third party data.
 
Office Address
Room 206/207 2nd Floor National Office Bldg. Diliman, Q.C.
 
HOTLINE
8922-47-70
 
Chief
VENUS T. GATICALES
 
direct
 
 
local
7216
 
 
 
 
Assistant Chief
EMILIE C. PEIG (OIC)
 
direct
 
 
local
7217
 
 
 
 
Staff
 
 
direct
8926-93-43
 
local
7218/7219/7497/7593
 
fax
8928-84-84
 
 
 
Excise LT Regulatory Division
 
Functions
  1. Implements policies, work programs, standards, guidelines and procedures relative to the issuance of permits (continuing and transactional) and recommends changes, if any.
  2. Evaluates and processes applications/requests of ETs for Product Replenishment Certificate and Product Replenishment Debit Memo.
 
Office Address
Room 102 Ground Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
MA. ROSARIO O. PUNO
 
direct
8928-85-01
 
local
7580
 
 
 
 
Assistant Chief
ENEDINA S. MARTIREZ
 
direct
8922-58-06
 
local
 
 
 
 
 
Staff
 
 
direct
8925-26-96/8925-17-98
 
local
7181/7178/7182/7183/7180/7129
 
fax
925-17-92
 
 
 
Finance Service
 
Functions
  1. Provides functional direction to budgeting and accounting of disbursements.
  2. Allocates budget appropriation in accordance with the program / projectt thrusts of the Bureau.
  3. Accounts for the disbursement and cash allocations incurred by the Bureau.
 
Office Address
Room 505 5th Floor national Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
LUCITA P. OANDASAN
 
direct
8926-56-37
 
local
7417
 
 
 
 
HREA
ELOISA C. TAMINA (OIC)
 
direct
8926-57-89
 
local
7413
 
 
 
 
Staff
 
 
direct
 
 
local
7777/7414/7416/7418
 
fax
8926-57-84
 
 
 
General Services Division
 
Functions
  1. Takes charge of the general maintenance of the N.O. Building, Data Processing Center (DPC) Bldg., Revenue Computer Center (RCC), National Training Center (NTC), Day Care Center, Motorpool Bldg. and Sports facilites.
  2. Prepares necessary papers and documents for the procurement of goods and services in accordance with the Bureau's requirements.
  3. Provides communication services such as telephone, mailing, messengerial, printing and document reproduction and other related services.
 
Office Address
Room 1011 10th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
RODOLFO D. AURENCIO (OIC)
 
direct
920-75-09
 
local
7450
 
 
 
 
Assistant Chief
MA. ELIZA D. GACUTAN (OIC)
 
direct
 
 
local
7466
 
 
 
 
Staff
 
 
direct
8924-28-38/8926-33-75
 
local
7451/7788/7454/7723/7769
 
fax
8924-32-52
 
 
 
Human Resource Development Service
 
Functions
  1. Provides functional direction to matters concerning personnel in the areas of career management, performance evaluation, employees welfare and trainings.
 
Office Address
Room 601 6th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
MARIVIC A. GALBAN
 
direct
8928-31-36
 
local
7390
 
 
 
 
HREA
CECILIA C. FELIPE (OIC)
 
direct
8927-09-90
 
local
7392
 
 
 
 
Staff
 
 
direct
 
 
local
7394/7393/7391
 
fax
8928-31-36
 
 
 
Information Systems Development & Operations Service
 
Functions
  1. Provides functional direction to the development, maintenance and overall operation of information systems.
  2. Ensures updated comprehensive standards for various resources (ICT equipment, people, time & budget) required for implementation of information systems project, as well as quality of products and processes in the developemt and operations of information systems.
  3. Monitors and manages in-house application develoment and maintenance to ensure smooth and efficient operation.
 
Office Address
Room 309 RCC Bldg. BIR Compound Diliman, Q.C.
 
 
 
 
ACIR
JAIME M. ZABALA
 
direct
 
 
local
7065
 
 
 
 
HREA
JOSE C. AFABLE (OIC)
 
direct
8426-21-72
 
local
7023
 
 
 
 
Staff
 
 
direct
8928-10-35
 
local
7064/7024/7025
 
fax
8925-20-44
 
 
 
Information Systems Project Management Service
 
Functions
  1. Provides functional direction to the development of IT applications, IT security management, technical acceptance & project management.
  2. Interacts with and provides assistance to contrctor (outsources / service provider) in the development / maintenance of IT projects.
  3. Manages preparation of technical specifications reports and detailed design/programming deliverable and ensures confromance with technical standards.
 
Office Address
Room 308 RCC Bldg. BIR Compound Diliman, Q.C.
 
 
 
 
ACIR
CAROLYN ANN C. REYES
 
direct
8925-1968
 
local
7081
 
 
 
 
HREA
RAQUEL CRISTINA V. BALTAZAR (OIC)
 
direct
 
 
local
7067
 
 
 
 
Staff
 
 
direct
8928-63-65
 
local
70802/7083/7042
 
fax
8928-32-35
 
 
 
Internal Affairs Service
 
Functions
  1. Conducts preliminary fact-finding investigation and prosecution of administrative cases filed against revenue personnel.
  2. Conducts formal investigation/hearing of administrative charges formally filed against erring revenue personnel.
  3. Prepares and recommends appropriate actions/decisions on administrative cases heard.
 
Office Address
Room 609 6th Floor National Office Bldg. Dilima, Q.C.
 
 
 
 
ACIR
DANIEL T. DE JESUS 
 
direct
8922-93-45
 
local
7349
 
 
 
 
HREA
MARIA FLORINDA Z. BACENA
 
direct
 
 
local
7346
 
 
 
 
Staff
 
 
direct
 
 
local
7356/7358/7606
 
fax
8926-56-57
 
 
 
Internal Communications Division
 
Functions
  1. Prepares communication materials to disseminate information about the latest tax laws and regulations inculding the Bureau's policies, priorities and programs/projects.
  2. Manages the updating of content of the BIR website/portal and disseminates copy of revenue issuances, memoranda and other information material via electronic media.
  3. Plans, coordinates and documents the conduct of internal briefings on BIR programs and projects, including new developments in the Bureau
 
Office Address
Room 903 9th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
RUTH O. LLAUSAS (OIC)
 
direct
8922-48-45
 
local
7148
 
 
 
 
Assistant Chief
PINKY P. MATEO (OIC)
 
direct
 
 
local
7150
 
 
 
 
Staff
 
 
direct
8920-11-66/8924-32-44
 
local
7147/7149
 
fax
8426-21-90
 
 
 
Internal Investigation Division
 
Functions
  1. Evaluates the merits of all denunciations/complaints and reports against revenue officials and employees involving violations of the provisions of the Administrative Code of 1987 (EO 292) and the Omnibus Rules Implementing Book V of the said Code and related Civil Service Laws, the Code of Conduct and Ethical Standards of Public Officials and Employees (RA 6713), the Law on Sexual Harrasment (RA 7877), Anti-Graft & Corrupt Practices Act (RA 3019), Revised Code of Conduct as implemented by RMO 53-2010, illegal enrichment cases and other allied laws, administrative issuances, regulations and directives, and conducts the necessary investigation and prosecution thereon.
  2. Oversees the implementation of approved physical program and measures for the safegurding of the personnel, records, supplies and materials, facilities & building of the BIR, particularly its computers and other communication equipment.
 
Office Address
Room 105 Gorund Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
ARIEL CRSPIN D. ANTE (OIC)
 
direct
8926-38-35
 
local
7351
 
 
 
 
Assistant Chief
JASON RAINIER T. TAN (OIC)
 
direct
 
 
local
7352
 
 
 
 
Staff
 
 
direct
8926-32-12
 
local
7353/7354
 
fax
 
 
 
 
International Tax Affairs Division
 
Functions
  1. Formulates and administers work plans for the effective discharge of international commitments and obligations of the BIR (e.g. SGATAR, Global Forum).
  2. Studies and recommends measures/issuances affecting international taxpayers (e.g. multinational enterprises) and international transactions (e.g. Transfer Pricing, Advance Pricing Agreements).
  3. Implements the unifor applicatiion of international tax laws, court decisions, revenue regulations and other revenue issuances.
 
Office Address
Room 811 8th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
ROBBIE M. BA√ĎAGA
 
direct
8927-00-22
 
local
7341
 
 
 
 
Assistant Chief
LYKA LEIGH M. TOLENTINO (OIC)
 
direct
8926-34-20
 
local
7340
 
 
 
 
Staff
 
 
direct
8926-57-29
 
local
7339/7342/7343
 
fax
8926-34-20
 
 
 
IT Contract Management Division
 
Functions
  1. Oversees and monitors IT procurement and contracts.
  2. Monitors delivarables, timelines and adherence to Service Level Agreements (SLAs) of contractor (outsourcer/service provider) and ensures that contractor complies with terms and conditions of the contract.
  3. Verifies and monitors contractor's (outsourcer's/service provider's) contract obligations before approval of invoices/billings for payment.
 
Office Address
Room 305-3063rd Floor RCC Bldg. BIR Compund, Diliman, Q.C.
 
 
 
 
Chief
LOIDA S. VALENCIA
 
direct
 
 
local
7097
 
 
 
 
Assistant Chief
CARMINDA R. BALAYAN
 
direct
 
 
local
7374
 
 
 
 
Staff
 
 
direct
8928-48-50
 
local
7375/7505/7369/7560/7087
 
fax
8925-20-47
 
 
 
IT Planning & Standards Division
 
Functions
  1. Prepares/consolidates ISG budget on tax computerization and the corresponding PPMP, and other budgetary requiremens [such as Medium-Term Informatiion and Communication Technology Harmonization Initiative (MITHI) concept papers] required by other gov't. agencies.
  2. Develops and maintains comprehensive standards for resources required to implemnt information systems projects, as well as quality of products and processes to develop, operate and manage information systems.
  3. Establishes and maintains performance indicators and standards for siginifcant processes to develop, operate and manage info. systems.
 
Office Address
Room 201B 2nd Floor RCC Bldg. BIR Compound Diliman, QC
 
 
 
 
Chief
ROWENA C. MANANSALA
 
direct
8928-37-28
 
local
7085
 
 
 
 
Assistant Chief
MA. LOURDES L. MANGASPAR
 
direct
8925-19-74
 
local
7084
 
 
 
 
Staff
 
 
direct
 
 
local
7086/7088
 
fax
927-41-01
 
 
 
Large Taxpayers Service
 
Functions
  1. Provides functional direction to taxpayers assistance, collection, assessment and monitoring activities on large taxpayers including computerized and non-computerized processing & analysis of data.
  2. Administers and enforces internal revenue laws and regulations including the assessment and collection of all internal revenue taxes, charges and fees.
 
Office Address
Room 307 3rd Floor national Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
MARIDUR V. ROSARIO
 
direct
8922-19-26
 
local
7177
 
Staff
7168
 
 
 
 
Office Address
Room 218 2nd Floor, National Office, Building, Diliman, Q.C.
 
HREA
IONE S. ALEJO (REGULAR LTS)
 
direct
8929-76-04
 
local
7194
 
Staff
7225
 
 
 
 
Office Address
Room 220 2nd Floor, National Office Building, Diliman, Q.C.
 
HREA
BEVERLY S. MILO (EXCISE LTS)
 
direct
8924-28-41
 
local
7173
 
Staff
7591
 
 
 
 
Office Address
Room 216 A&B 2nd Floor, National Office Building, Diliman, Q.C.
 
HREA
SALINA B. MARINDUQUE (PROGRAMS & COMPLIANCE GROUP)
 
direct
8920-75-10
 
local
7170
 
Staff
7171
 
Legal & Legislative Division
 
Functions
  1. Serves as clearing house to Revenue Regulations & other issuances involving legal matters or with tax implications prepared by other offices of the Bureau.
  2. Prepares drafts of all rulings and opinions on legal issues of first impression involving the interpretation of the NIRC of 1997 and other laws related thereto.
 
Office Address
Room 709 7th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
JUANITO H. BALBASTRE III (OIC)
 
direct
8926-55-36
 
local
7326
 
 
 
 
Assistant Chief
BRIANNA KAY T. DE LOS SANTOS (OIC)
 
direct
8927-09-63
 
local
 
 
 
 
 
Staff
 
 
direct
 
 
local
7327/7328/7329
 
fax
 
 
 
 
Legal Service
 
Functions
  1. Provides functional direction to the preparation and interpretation of revenue laws, implementing regulations/issuances, decisions on administrative protests involving questions of law and/or fact and claims for tax credit/refund of taxes erroneously paid, tax treaties, international tax policies and agreements and other legal matters.
 
Office Address
Room 510 5th Floor National Office Bldg. Diliman Q.C.
 
 
 
 
ACIR
LARRY M. BARCELO 
 
direct
8922-48-97
 
local
7319
 
 
 
 
HREA
FAITH M. FAROCHILEN (OIC)
 
direct
8926-57-02
 
local
7321
 
 
 
 
Staff
 
 
direct
8922-48-97
 
local
7320/7322/7324/7344
 
fax
8926-54-12
 
 
 
Litigation Division
 
Functions
  1. Institutes civil actions involving internal revenue cases.
  2. Acts on petitions for review filed by taxpayers in the Court of Tax Appeals, Regional Trial Courts and administrative agencies involving internal revenue cases.
  3. Prepares all pleadings, briefs and memoranda to be filed with the Court of Tax Appeals, RTC, and other courts and administrative agencies in connection with internal revenue cases pending before the same.
 
Office Address
Room 703 7th Floor National Office Bldg. Diliman, QC
 
 
 
 
Chief
SYLVIA R. ALMA JOSE
 
direct
8926-38-36
 
local
7334
 
 
 
 
Assistant Chief
AYESHA HANIA G. MATANOG
 
direct
 
 
local
7336
 
 
 
 
Staff
 
 
direct
 
 
local
7335/7582
 
fax
8926-55-08
 
 
 
LT Assistance Division
 
Functions
  1. Provides frontline assitance/infomation and undertakes tax information dissemniation and education campaign for LTS.
  2. Receives and processes applications for secondary registration, registration-related permits, certificates, registration information updates together with the required attachments and all forms of inquiries from LTS.
 
Office Address
Room 113/114 Ground Floor National Office Bldg. Diliman Q.C.
 
 
 
 
Chief
AMELIA C. RIVERA
 
direct
8925-52-70
 
local
7204
 
 
 
 
Assistant Chief
ABEGAIL A. ALAESTANTE (OIC)
 
direct
8927-00-82
 
local
7514
 
 
 
 
Staff
 
 
direct
8926-55-79/8925-17-96/8927-00-74/8925-20-56
 
local
7209/7025/70287210/7207/7206
 
fax
 
 
 
 
LT Collection Enforcement Division
 
Functions
  1. Monitors the delinquent accounts of LTs and executes summary remedies for the collection thereof, throught issuance of collection letters/final notice before seizure, service and executions of WDL, WG and NTL.
  2. Implements collection enforcement procedures on unpaid assessments, delinquent accounts and other collectible accounts from LTs.
 
Office Address
Room 208 2nd Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
GILDA B. IGLESIAS (OIC)
 
direct
8922-47-48
 
local
7188
 
 
 
 
Assistant Chief
LOUJEAN S. GEMANIL-ADRIANO (OIC)
 
direct
8925-15-05
 
local
7184
 
 
 
 
Staff
 
 
direct
8926-57-79
 
local
7185/7189/7186/7187
 
fax
8925-52-71
 
 
 
LT Division - Davao
 
Functions
  1. Implements policies, programs, standards, guidelines & procedures relative to taxpayer assistance, collectiion, assessment and doc. processing, including processing of claims for tax credit/refund relative to LTs within its area of jurisdiction.
 
Office Address
Formerly Honda Cars Bldg., Cabaguio Ave., Davao City
 
email
 
 
 
 
Chief
EMILIANO B. SINGCO, JR.
 
direct
 
 
local
 
 
 
 
 
Assistant Chief
DENNIS MICHAEL B. DELUAO
 
direct
 
 
local
 
 
 
 
 
Staff
 
 
direct
(082)244-02-58/244-02-56
 
local
 
 
fax
 
 
 
 
 
List of eFPS Accredited Agent Banks
Metrobank
Equitable-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank
 
 
 
LT Division - Cebu
 
Functions
  1. Implements policies, programs, standards, guidelines & procedures relative to taxpayer assistance, collection, assessment and doc. processing, including processing of claims for tax credit/refund relative to LTs within its area of jurisdcitoon.
 
Office Address
10th Floor, 1Nito Tower, Archbishop Reyes Avenue, Cebu City
 
email
 
 
 
 
Chief
MARIA SOCORRO O. LOZANO
 
direct
(032) 233-98-25
 
local
 
 
 
 
 
Assistant Chief
FIDELA C. BARDELAS
 
direct
(032)233-98-97
 
 
 
 
Taxpayers Assistance Section
(032) 233-98-25
 
Quality Assurance Section
(032) 233-98-20
 
Collection Section
(032) 520-53-22
 
Assessment Section
(032)233-49-29/ (032) 233-98-29/(032)233-98-26
 
Administrative Section
(032)233-48-97
 
PACD
(032) 233-49-27
 
List of eFPS Accredited Agent Banks
Metrobank
E-PCI
Security Bank
Banco de Oro
Rizal Commercial Banking Corporation
Bank of the Philippine Islands
PNB
LBP
DBP
UNIONBANK
BANCNET through Standard Chartered Bank
China Bank
 
 
 
LT Document Processing & Quality Assurance Division
 
Functions
  1. Implements the established data processing system and quality measurement standards to ensure integrity of data on LTS.
  2. Ensures that the collection, storage and dissemination of all types of information are administered in a way that the data become a standardized resource available to all offices in the LTS and other concerned offices of the Bureau.
 
Office Address
Room 214A 2nd Floor national Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
MARILOU S. VALLES
 
direct
8920-75-12
 
local
7195
 
 
 
 
Assistant Chief
JACQUELINE C. MALLARI
 
direct
8924-73-18
 
local
7199
 
 
 
 
Staff
 
 
direct
8920-75-49/8920-75-14
 
local
7198/7196/7197
 
fax
8920-75-47
 
 
 
LT Performance Monitoring & Programs Division
 
Functions
  1. Reviews and monitors projects/programs on LTS to ascertain whether results are consistent with established objectives and goals & such projects/programs are being carried out as planned.
  2. Implements work programs, methods and procedures in gathering, maintaining and analyzing data/information.
 
Office Address
Room 214B 2nd Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
HECTOR M. PEREZ
 
direct
8924-73-21
 
local
7470
 
 
 
 
Assistant Chief
RANDY P. JIMENEZ
 
direct
8920-75-46
 
local
7471
 
 
 
 
Staff
 
 
direct
892075-15
 
local
7473/7472
 
fax
 
 
 
 
Management Division
 
Functions
  1. Conducts study on organization and staffing requirements of the Bureau.
  2. Conducts management review of Bureau offices to ascertain strict compliance wirh prescribed systems, procedures/processes; and to assess the effectiveness of existing internal control systems, and recommends improvements therein, if necessary.
  3. Coordinates the risk management efforts of the Bureau.
 
Office Address
Room 604 6th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
GRACE T. DIZON
 
direct
8928-01-62
 
local
7139
 
 
 
 
Assistant Chief
MAYNARD E. MONSOD
 
direct
 
 
local
7142
 
 
 
 
Staff
 
 
direct
8926-76-56
 
local
7140/7141
 
fax
8928-01-62
 
 
 
Miscellaneous Operations Monitoring Division
 
Functions
  1. Develops and recommends policies, work programs, standards, guidelines and procedures relative to the efficient and effective implementation of the withholding tax system, documentary stamp tax system, monitoring, processing, utilization and control of Tax Credit Certificate (TCC); monitoring and control of the use of Tax Remittance Advice (TRA) as a mode of remittance of withholding tax by National Government Agencies (NGAs).
  2. Monitors and evaluates the effectiveness and efficiency by the concerned national, regional and district offices in the determination of adherence to withholding tax rules and regulations, standards, guidelines and procedures by the taxpayers under their respective jurisdiction in the implementation of the withholding tax system.
 
Office Address
Room 801 8th Floor National office Bldg. Diliman, Q.C.
 
 
 
 
Chief
CONRADO P. ITEM
 
direct
8926-93-51
 
local
7300
 
 
 
 
Assistant Chief
MA. NINA C. BABIDA
 
direct
8926-93-47
 
local
7299
 
 
 
 
Staff
 
 
direct
8927-09-98
 
local
7301/7302/7102
 
fax
8926-93-28
 
 
 
National Investigation Division
 
Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to the investigation of tax fraud cases and the conduct of intelligence work.
  2. Conducts preliminary investigation of confidential information filed by informant with the BIR.
  3. Makes arrests and sezures in relation to the violation of any penal law, rule or regulation administered by the BIR.
 
Office Address
Room 211B 2nd Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
ABIGAIL JOY D. GAMBOA (OIC)
 
direct
8924-29-13
 
local
7164
 
 
 
 
Assistant Chief
MARTIN JURIS V. UY
 
direct
926-54-49
 
local
7165
 
 
 
 
Staff
 
 
direct
 
 
local
7166/7163/7167
 
fax
8922-48-29
 
 
 
Network Management and Technical Support Division
 
Functions
  1. Manages/oversees operation/performance of network equipment and other related devices/peripherals to ensure continuous/high network availability within BIR Wide Area Network (WAN) and Local Area Network (LAN).
  2. Ensures that the IT direction of the Bureau is up to date & according to the emerging industry technology and that its current hardware, network and other system technolgy conform with industry accepted technology.
 
Office Address
Room 202B 2nd Floor RCC Bldg. BIR Compound Diliman, QC
 
 
 
 
Chief
ROWENA G. MARAVILLA
 
direct
 
 
local
7053
 
 
 
 
Assistant Chief
VIOLETA L. SANTOS
 
direct
8928-40-82
 
local
7062
 
 
 
 
Assistant Chief
RENATO V. OFIANA
 
direct
8927-50-36/8925-20-37
 
local
7055
 
fax
 
 
 
 
Performance Evaluation Division
 
Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to compliance with polices and the conduct of evaluation, monitoring, and review of fiscal operations, performance, information systems, and evaluaiton results monitoring.
  2. Prepares recommendation to CIR on all matters relating to the Bureau's operations and support unts' performance, compliance, and control effectiveness.
 
Office Address
Room 605 6th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
CARLITO U. CORONEL (OIC)
 
direct
8927-00-84
 
local
7357
 
 
 
 
Assistant Chief
JEFFREY L. YU (OIC)
 
direct
8922-58-05
 
local
7359
 
 
 
 
Staff
 
 
direct
 
 
local
7482/7493
 
fax
 
 
 
 
Personnel Adjudication Division
 
Functions
  1. Ensures the proper conduct of administrative investigation/hearing without necessarily adhering strictly to the ethical rules of procedure and evidence applicable to judicial proceedings.
  2. Causes the service of the approved formal charge/s and/or preventive suspension order/s and other notices to the respondent/s and/or through his/jer office.
 
Office Address
Room 805 8th Floor National Office Bldg. Diliman, QC
 
 
 
 
Chief
 
 
direct
8926-57-62
 
local
7360
 
 
 
 
Assistant Chief
 MA. BRIMAR T. MAKASIAR (OIC)
 
direct
8927-09-70
 
local
7362
 
 
 
 
Staff
 
 
direct
 
 
local
7363/7364/7361
 
fax
 
 
 
 
Personnel Division
 
Functions
  1. Formulates policies, work programs, standards, guidelines and procedures relative to personnel information, recruitment, selection. promotion, career management, compensation and benefits, employee's performance appraisal and payroll system.
  2. Develops, applies and evaluates policies, procedures, methods and programs related to the individual in the organizatiion to promote and enhance work effectiveness and advancement.
 
Office Address
Room 711 7th Floor National Office Bldg. Diliman, Q.C
 
 
 
 
Chief
SILVERIO C. SANTE
 
direct
8926-55-27
 
local
7398
 
 
 
 
Assistant Chief
CRISE ANTONETTE A. FLORES
 
direct
8926-55-62
 
local
7379
 
 
 
 
Staff
 
 
direct
8925-20-36/8925-20-39
 
local
7396/7397/7400/7401
 
fax
 
 
 
 
Planning & Programming Division
 
Functions
  1. Conducts strategic and operational planning sessions, top & middle level management conferences, executive/functional meetings, and other similar activities.
  2. Oversees the preparation, publication, and distribution of the Bureau's Annual Report.
  3. Develops/updates & implements the Office Perfomance Management System (OPMS) for the Bureau.
 
Office Address
Room 603 6th b Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
FELIPA D. BIRGINIAS
 
direct
8920-35-68
 
local
7135
 
 
 
 
Assistant Chief
CHRISTIE L. VILLANUEVA
 
direct
89285-52-73
 
local
 
 
 
 
 
Staff
 
 
direct
 
 
local
7137/7573/7138/7136
 
fax
8926-56-63
 
 
 
Planning and Management Service
 
Functions
  1. Performs staff, advisory and consultative functions relative to the Bureau's srategic and operational planning, accomplishment reporting, monitoring & office performance evaluation, organization, staffing standards and manpower requirement, procedures and reports review including internal control systems, issues and concerns of regional offices needing action/policy direction at the National Office, risk management, revenue forecasting, statistical work and review, assessment and monitoring of the effect of economic policies on tax revenues.
 
Office Address
Room 403 4th Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
ACIR
MARIETTA U. LORENZO
 
direct
8926-54-74
 
local
7130
 
 
 
 
HREA
SIXTO C. DY JR.
 
direct
8927-09-88
 
local
7132
 
 
 
 
Staff
 
 
direct
8926-57-53/8925-52-76
 
local
7131/7133/7134
 
fax
8921-94-27
 
 
 
Procurement Division
 
Functions
  1. Receives, evaluates and screens requisitions for procurement of goods and services based on urgency of request, stock position, pre-repair inspection, service reports and procurement leadtime.
  2. Reviews and checks completeness of documents forwarded by the BAC Secretariat for contract preparation.
  3. Conducts actual canvass of goods and services from various suppliers, contractors, printers and publishers.
 
Office Address
Room 1106 11th Floor national Office Bldg. Diliman, QC
 
 
 
 
Chief
NELLY S. IBO (concurrent)
 
direct
8925-52-74
 
local
7441
 
 
 
 
Assistant Chief
MYLENE R. QUEZADA
 
direct
8926-55-38
 
local
7439
 
 
 
 
Staff
 
 
direct
 
 
local
7442/7440/7443/7576
 
fax
8928-20-26
 
 
 
Project Development and Management Division
 
Functions
  1. Provides overall technical and logistical support to the PMIS in developing and managing the Bureau's modernization program.
  2. Prepares the Procurement Plans for externally funded projects, as required in the agreements with development partners.
  3. Ensures that all reform activities of the Bureau are consistent with the overall modernization program.
 
Office Address
Room 301 3rd Floor National Office Bldg. Diliman, Q.C.
 
 
 
 
Chief
JON MICHAEL JOSEPH C. ANGELES (OIC)
 
direct
8920-75-06
 
local
7487
 
 
 
 
Assistant Chief
LURLEEN C. CRISOSTOMO (OIC)
 
direct
 
 
local
7488
 
 
 
 
Staff
 
 
direct
 
 
local
7556/7220
 
fax
 
 
 
 
Project Management and Implementation Service
 
Functions
  1. Develops and oversees the implementation of the overall reform or modernization program of the Bureau.
  2. Reviews current practices of the BIR, in coordination with functional owners, with a view to identifying the necessary improvements or changes.
  3. Discusses proposed changes with concerned functional offices in the BIR to ensure all relevant stakeholders have input to the reform process
 
Office Address
Room 401 4th Floor National Office Bldg. Diliman QC
 
 
 
 
ACIR
LILIBETH B. MARANAN
 
direct
8920-75-02
 
local
7229
 
 
 
 
HREA
MAGDALENA A. ANCHETA
 
direct
8925-17-91
 
local
7223
 
 
 
 
Staff
 
 
direct
 
 
local
7224/7222/7221
 
fax
8920-75-02
 
 
 
Project Monitoring and Evaluation Division
 
Functions
  1. Monitors the execution of approved work plans in terms of, but not limited to timeframe, scope of work and project deliverables and outputs.
  2. Monitors the implementation of the modernization work plan in terms of, but not limited to objectives, inputs, outputs, outcome and impact.
  3. Ensures that quality assurance measures are in place to evaluate and monitor the effectiveness of implemented reforms.
 
Office Address
Room 301 3rd Floor National Office Bldg. Diliman, QC
 
 
 
 
Chief
JOCELYN H. DACILLO (OIC)
 
direct
8920-75-08
 
local
7486
 
 
 
 
Assistant Chief
ANALYN P. USERO (OIC)
 
direct
 
 
local
7489
 
 
 
 
Staff
 
 
direct
 
 
local
7455
 
fax
 
 
 
 
Property Division
 
Functions
  1. Prepares necessary papers and documents for the procurement of goods and services in accordance with the Bureau's requirements.
  2. Prepares deployment list of newly purchased and donated office equipment, furniture and fixtures, IT and non-IT equipment & motor vehicles.
  3. Coordinates with the Inspection and Acceptance Committee in the conduct of actual inspection of delivered goods and services, completed infrasstructure projects and rendered consulting services.
 
Office Address
Room 1001 10th Floor National Office Bldg. Diliman, QC
 
 
 
 
 
 
 
Chief
LIGAYA P. LACONICO
 
direct
8924-32-41
 
local
7449
 
 
 
 
Assistant Chief
EDEN R. DAMIAN
 
direct
8920-75-48
 
local
7376
 
 
 
 
Staff
 
 
direct
 
 
local
7448/7455/7499/7494/7530
 
fax
 
 
 
 
Prosecution Division
 
Functions
  1. Institutes criminal actions against persons violatiing internal revenue laws and other tax laws administered by the BIR.
  2. Evaluates tax fraud cases referred by the National Investigation Division, Regional Investigation Division, Large Taxpayers Service and other offices involving a basic deficiency tax of at least One Million Pesos (P1.0 M) with the view of having them properly documented and substantiated to ensure successful prosecution thereof under the RATE Program.
  3. Represents the CIR before the DOJ and the Courts in the preliminary investigation/hearing/trial of RATE cases and other criminal cases involving violations of NIRC of 1997, as amended, rules and regulations including other laws administered by the BIR.
 
Office Address
Room 704 7th Floor National Office Bldg. Diliman, QC
 
 
 
 
Chief
CATHERINE ROSE R. TORTOLES (OIC)
 
direct
8920-15-23
 
local
7337
 
 
 
 
Assistant Chief
JAMAICA KAY S. DELA CRUZ (OIC)
 
direct
8928-77-45
 
local
7338
 
 
 
 
Staff
 
 
direct
 
 
local
7559/7583
 
fax
8928-77-45
 
 
 
Public Information & Education Division
 
Functions
  1. Monitors and coordinates year-round public service programs including nationwide tax campaigns in the National, Regional and District Offices.
  2. Prepares the Bureau's External Communication Plan for its stakeholders.
  3. Monitors and evalautes the implementation of the Bureau's External Communication Plan.
 
Office Address
Room 101 Ground Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
MEILIN L. HIRANG (OIC)
 
direct
 
 
local
7247
 
 
 
 
Assistant Chief
PILAR M. VICERRA
 
direct
8926-38-66
 
local
7248
 
 
 
 
Staff
 
 
direct
8926-3820
 
local
7250/7252/7561/7251
 
fax
8926-38-66
 
 
 
Records Management Division
 
Functions
  1. Takes charge of the numbering and safekeeping of the original copies of revenue issuances as well as safekeeping of all dockets of closed tax cases in the National Office.
  2. Provides soft and hard copies to Internal Communications Division and hard copies to Customer Assistance Div., Public Information and Education Div. and General Services Div. on the day the revenue is numbered.
  3. Furnishes University of the Phils. Law Center certified copies of revenue issuances which involve internal revenue taxes in compliance with Administrative Code of 1987.
 
Office Address
2nd Floor DPC Support Bldg. BIR Compound Diliman QC
 
 
 
 
Chief
MA. PERPETUA M. AGLIBUT
 
direct
 
 
local
7427
 
 
 
 
Assistant Chief
ANGEL G. ONGSOTTO
 
direct
8929-80-95
 
local
7474
 
 
 
 
Staff
 
 
direct
 
 
local
7428/7429
 
fax
8928-96-09
 
 
 
Regular LT Audit Division I
 
Functions
  1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit programs of the LTS.
  2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.
  3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.
 
Office Address
Room 216 2nd Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
FRANCES E. LEONIDA
 
direct
8920-75-50
 
local
7190
 
 
 
 
Assistant Chief
MIGUEL ANGELO D. ALFARO (OIC)
 
direct
8920-75-30
 
local
 
 
 
 
 
Staff
 
 
direct
8924-73-11
 
local
7191/7192/7193/7508
 
fax
8920-75-50
 
 
 
Regular LT Audit Division II
 
Functions
  1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit program of the LTS.
  2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation therof.
  3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.
 
Office Address
Room 216 2nd Floor National Office Bldg. Diliman, QC
 
 
 
 
Chief
WILFREDO S. REYES (OIC)
 
direct
8924-29-20
 
local
7162
 
 
 
 
Assistant Chief
AURELIO AGUSTIN T. ZAMORA (OIC)
 
direct
8924-73-17
 
local
 
 
 
 
 
Staff
 
 
direct
8924-73-16
 
local
 
 
fax
 
 
 
 
Regular LT Audit Division III
 
Functions
  1. Identifies taxpayers under its jurisdiction for issuance of LAs in accordance with the audit program of the LTS.
  2. Conducts quality audit of tax cases within its jurisdiction and submits reports of investigation thereof.
  3. Processes and recommends approval/disapproval of all claims for tax credit/refund of taxpayers, except those processed by the Legal Service.
 
Office Address
Room 216 2nd Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
JOE S. SORIANO
 
direct
8925-26-98
 
local
7160
 
 
 
 
Assistant Chief
YOLANDA V. LUNA
 
direct
 
 
local
7157
 
 
 
 
Staff
 
 
direct
8920-75-25
 
local
7160/7579/7159
 
fax
8922-58-15
 
 
 
Research & Statistics Division
 
Functions
  1. Gathers and maintains an inventory of statistical data relative to revenue forecasting, goal allocation, statistical reporting and analysis, profiling, surveys and research.
  2. Gathers and monitors economic indicators/trends that may effect the Bureau's revenue performance.
  3. Develops methodologies and prepares goal allocatiions by implementing offices.
 
Office Address
Room 1106 11th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
KATHERINE A. ARANZA (OIC)
 
direct
8922-59-26
 
local
7143
 
 
 
 
Assistant Chief
JEMMA C. TATEL (OIC)
 
direct
8922-58-01
 
local
7145
 
 
 
 
Staff
 
 
direct
8926-55-65
 
local
7146/7144/7574/7577
 
fax
8927-09-94
 
 
 
Revenue Accounting Division
 
Functions
  1. Prepares the Bureau's financial statements, including the supporting schedules, statements, subsidiary ledgers, & other financial reports relative to income and revenues for submission to management and other fiscal agencies.
  2. Monitors and evaluates the revenue accounting activities in the Regional and District Offices on matters pertaining to internal revenue collections through Revenue Official Receipts, Tax Remittance Advice and other modes of collections.
  3. Consolidtes all reports on internal revenue collections and certifies internal revenue allotments and/or special shares of LGUs/certain government agencies in special funds for transmittal to BTr and DBM.
 
Office Address
Room 911 9th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
ZENAIDA U. FLORESCA
 
direct
8925-26-91
 
local
7288
 
 
 
 
Assistant Chief
EDITHA F. VALMORES
 
direct
8928-85-16
 
local
7286
 
 
 
 
Staff
 
 
direct
8925-56-07/8925-52-79/927-09-79/8925-52-83
 
local
7287/7289/7290
 
fax
8925-52-81/8925-52-80
 
 
 
Security Management Division
 
Functions
  1. Conducts compliance/random audits and regulatory oversight on in-house and outsourced appications systems, ensures implementation of IT security policies and standards in the application system design.
  2. Ensures that infomation/data protection and continuity process objectives are aligned with information security policies to address relevant security risks.
  3. Provides IT security requirements on asset protection and business continuity management for the integration of appropirate security controls.
 
Office Address
Room 106 Gorund Floor RCC Bldg. BIR Compound Diliman QC
 
 
 
 
Chief
LUIS S. INDEFENSO
 
direct
 
 
local
7095
 
 
 
 
Assistant Chief
RACHELLE V. DATU
 
direct
8929-23-12
 
local
7093
 
 
 
 
Staff
 
 
direct
8926-86-70/8926-82-39
 
local
7096/7037
 
fax
8929-23-12
 
 
 
Systems Development Division
 
Functions
  1. Establishes a high-level review of intended application systems and determines objectives, estimates required budget and sets timeline for development.
  2. Define the functional and technical requirements of application systems to be developed in-house.
  3. Conducts gap analysis of in-house applications systems.
 
Office Address
Room 210A 2nd Floor RCC Bldg. BIR Compound Diliman QC
 
 
 
 
Chief
MARY ANN C. GARCIA (OIC)
 
direct
 
 
local
7091
 
 
 
 
Assistant Chief
ROWENA G. RAMOS (OIC)
 
direct
 
 
local
7090
 
 
 
 
Staff
 
 
direct
8426-21-67/8925-19-66
 
local
7089
 
fax
 
 
 
 
Tax Audit Review Division
 
Functions
  1. Reviews and evaluates audit reports involiving claims for tax credit/refund covering other taxes in accordance with the approved authority under existing revenue issuances.
  2. Reviews and evaluates tax audit reports on claims for excess input tax credts in accordance with the approved authority under existing revenue issuances.
  3. Conducts post review of tax cases closed in RDOs and approved by Regional Directors based on the prescrbied guidelines and threshold set by the CIR.
 
Office Address
Room 809 8th Floor National Office Building, Diliman, Q.C.
 
 
 
 
Chief
JUNJUN B. ANDALLO (OIC)
 
direct
8922-58-16
 
local
7597
 
 
 
 
Assistant Chief
ORLAN S. RABELISTA (OIC)
 
direct
 
 
local
 
 
 
 
 
Staff
 
 
direct
8922-48-70
 
local
7596/7260/7258
 
fax
8925-48-70
 
 
 
Taxpayer Service Programs & Monitoring Division
 
Functions
  1. Monitors, reviews and evaluates the implementation of the taxpayer service monitoring programs and registration process improvement and external forms management.
  2. Designs, reviews and updates external forms in coordination with the services/offices concerned.
  3. Determines and develops taxpayers service monitoring programs for implementation at the National, Regional and District offices.
 
Office Address
Room 610 6th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
ELENITA S. MARIANO
 
direct
8926-37-11
 
local
7585
 
 
 
 
Assistant Chief
MARVIN A. GONZALES (OIC)
 
direct
8922-58-13
 
local
7253
 
 
 
 
Staff
 
 
direct
 
 
local
7539/7254/7256/7255/7586
 
fax
 
 
 
 
Taxpayer Service Systems Division
 
Functions
  1. Evaluates and prioritizes projects, sets timeline and budgets related to outsourcing of the development and/or maintenance of taxpayer service systems.
  2. Manages deliverables and timelines of contractor (outsourcer/service provider).
  3. Prepares TOR when necessary and ensures successful project management implementatiion, as well as adherence to SLAs.
 
Office Address
Room 310 D&F 3rd Floor RCC Bldg. BIR Compound Diliman QC
 
 
 
 
Chief
ELIZABETH P. COSTALES
 
direct
 
 
local
7068
 
 
 
 
Assistant Chief
ANA RIA E. JACOB
 
direct
 
 
local
7070
 
 
 
 
Staff
 
 
direct
8925-20-50/8925-20-51/925-20-52/8925-20-53
 
local
 
 
fax
 
 
 
 
Training Delivery Division
 
Functions
  1. Administers/implements the conduct of priority programs/courses as well as all other trainings such as regular, Information and Communications Technology (ICT)/ICT-related, livelihood programs, and pre-retirement that will continuously upgrade the knowledge, skills, abilities, values and orientation of trainers/staff/personnel.
  2. Monitors the conduct of training courses in the regional and district offices.
  3. Manages and approves all articles/publications in the BIR Website/Portal regarding regular/coordinated in-house training programs.
 
Office Address
Room 1010 10th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
MARIA LUISA B. PEREZ (OIC)
 
direct
8924-73-08
 
local
7406
 
 
 
 
Assistant Chief
GINA MARIE P. FRANCISCO (OIC)
 
direct
8925-26-94
 
local
7407
 
 
 
 
Staff
 
 
direct
 
 
local
7408/7409/7460
 
fax
8926-55-98/8928-00-58/8928-22-94
 
 
 
Training Management Division
 
Functions
  1. Conducts Training Needs Analysis tio identify the competency gaps and recommends effective training and development programs for the Bureau personnel.
  2. Designs course syllabus/curriculum and develops/enhances training programs/materials for the Bureau's training programs.
  3. Oversees/monitors and evaluates all regular and specialized trainings conducted by various offices.
 
Office Address
Room 1107 11th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
BENILDA M. CARAIG
 
direct
8920-75-45
 
local
 
 
 
 
 
Assistant Chief
MARIA MARTINA P. ROBLES
 
direct
8926-54-50
 
local
7402
 
 
 
 
Staff
 
 
direct
 
 
local
7402/7403/7404/7405
 
fax
8928-30-93
 
 
 
VAT Credit Audit Division
 
Functions
  1. Conducts field audit/verification of VAT credit/refund claims by direct exporters.
  2. Indorses discrepancies found during field audit/verification of VAT credit/refund claims which may have other tax implications to the RDO concerned.
  3. Prepares evaluation reports on the result of field audit/verification conducted.
 
Office Address
Room 803 8th Floor National Office Bldg. Diliman QC
 
 
 
 
Chief
AMELITA A. ESCOBER
 
direct
8925-26-08
 
local
7572
 
 
 
 
Assistant Chief
SHIRLEY G. CUENCO
 
direct
8925-20-42
 
local
7878
 
 
 
 
Staff
 
 
direct
 
 
local
7550/7412/7367
 
fax
8925-17-95