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Description
| Benefits from the Tax Computerzation Program
| Integrated Tax System (ITS) | Full
ITS Rollout Acceleration Program
Description
The Bureau implemented the Tax Computerization
Program (TCP) in 1994 to establish an integrated tax system designed
to provide a standard processing framework for the Bureau's functions
related to tax collection and administration.
Having an integrated tax system supports the Bureau
in meeting its goals in increasing revenue collections, improving
taxpayer service, promoting better taxpayer compliance, and improving
operational efficiency and transparency.
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Benefits
From The Tax Computerization Program
· Increased revenue collection through
strengthened collection efforts, improved collection programs and
enabled collection officers
· Improved taxpayer service through time efficient taxpayer
transaction processing, including responding to queries and completion
of taxpayer-related services
· Improved taxpayer compliance with automated audit selection
case management, income verification and withholding tax reconciliation
· Improved processes with better provision of management
information, and reduction of turnaround times to complete activities
· Increased technology literacy of BIR management and personnel
based on new and improved processes
· Established information linkages with affiliations with
other government agencies, as well as private institutions like
banks and insurance companies
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Integrated
Tax System (ITS)
The core of the BIR TCP is the Integrated Tax System
or ITS. ITS is a set of related systems and processes, which run
and facilitate the Bureau's core business functions. It provides
maximum automation and minimum manual intervention in BIR operations.
ITS supports the Bureau in servicing taxpayers on different aspects
of the tax collection and administration process.
With fourteen (14) application systems in place,
ITS allows the Bureau to approach all of its information and major
business functions in a consolidated manner. Said application systems
can be classified into the following:
· tax systems for Revenue District Offices
to support taxpayer transactions, tax collection accounting, tax
compliance and management and decision support;
· tax systems for the National Office to facilitate
decision making and enhance the flow of vital information needed
by management in tax planning, policy analysis and projections;
· tax system for authorized agents banks (i.e.
Limited Bank Data Entry) to record and electronically transmit payment
data from taxpayers.
As of today, benefits of the ITS are being realized
in the areas of revenue collections, taxpayer compliance, taxpayer
service and information linkages among others.
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Full
ITS Rollout Acceleration Program
Objective
To implement an integrated tax system that is information-driven
and consistent with impartial tax compliance enforcement capabilities,
that will eventually: strengthen revenue generation; improve capacity
to profile taxpayer; enable compliance improvement; and improve
operational efficiency.
Scope and Time Table
The full ITS Rollout Acceleration Program includes the implementation
of the existing back-end systems in various release stages at various
target sites and completion dates.
Release 1: Accounts Receivable Capability
Description
The Accounts Receivable Capability provides timely
identification and efficient monitoring of the status of all receivable
accounts, as well as a facility to set up, maintain and inquire
on installment payment arrangements granted to the taxpayers in
the settlement of his deficiency.
Objectives
· To increase revenue collection through:
- Automatic identification and efficient monitoring of all receivable
accounts
- Standardized and systematic collection procedures
· To enhance taxpayer compliance through:
- Timely issuance of reminder letters
- Systematic pursuance of A/R cases thru the A/R case template
· To increase customer satisfaction through:
- Prompt response to taxpayer inquiries
Impact
· On technology
- A/R cases may be created and closed automatically
- Documentation of A/R cases will be computer-aided
- A/R reports and correspondences will be generated automatically
- Review of and inquiry on A/R cases will be possible even in the
absence of assigned Revenue Officer
· On process
- Identification of A/R cases will be automated and will be performed
at the RDC
- Set-up, maintenance and inquiry on installment plans will be done
on-line
- Follow-up steps for A/R cases will be systematized through the
use of A/R case templates
· On people
- Case officers will be assigned to do on-line documentation, monitoring,
and maintenance of A/R cases
Process Flow
Release 2. AUD -Taxpayer Profiling Using NOMIS
Description
The Taxpayer Profiling using NOMIS Process enables
the detection of non-registrants and use of invalid TINs, as well
as ensures comprehensive processing of specific taxpayer/tax type,
and donors and estate taxes by maximizing the use of external (third
party) information and internal (ITS) information.
Benefits
· Strengthen revenue generation
- Identification and notification of potential non-registrants to
increase taxpayer base
· Improve capacity to profile taxpayers
- Automated interfaces to facilitate data sharing internally and
with external agencies (e.g. BOC, LRA, SEC)
- Online availability of taxpayer's external information
· Enable compliance improvement
- Timely issuance of correspondences, audit and assessment notices
· Improve operational efficiency
- Timely and accurate processing of third party information
- Availability of monthly audit accomplishment reports
Impact
· On Technology
- Generated notices can be reviewed on-line
- Assignment of assessment cases to case officers will be computer-aided
- New job definitions will enable automatic generation and printing
of correspondences, audit and assessment notices
- Uploading of third party information
· On Processes
- Detection of non-registrants and invalid TIN users will be ITS-aided
- Generation of list of individuals/non-individuals with valid and
invalid TIN and potential non-registrants will be periodic
- Taxpayers external profile will be available on request
- Third party information from external agencies will be uploaded
weekly
· On People
- Group Supervisor will assign case to Case Officer through the
Case Monitoring System (CMS)
- Case Officers will update status of case and prepare reports for
possible tax evasion on-line
- RDC-CONE will run batch programs essential for matching third
party information
- The Chief of the Audit Information, Tax Exemption and Incentives
Division will now assign cases to respective RDO's instead of the
ROC System Administrator
Process Outputs
· Assessment notice issuance for taxpayer
audit
· TCL issuance for donors/estate tax payment
Process Flow
Release 3. TCR- Issuance of Tax Credit Certificate/
Tax Debit Memo
Description
The Tax Credit Certificate (TCC)/Tax Debit Memo (TDM)
Issuance Capability will enable the BIR to facilitate the processing
of tax credits by automatically initiating tax credits for overpayments
or manual application.
Release 4. Centralized Issuance of Tax Debit
Memo
Description
The centralized issuance of Tax Debit Memo (TDM)
at the Collection Programs Division (CPD) enables the Bureau to
maintain a comprehensive inventory of TDMs issued, as well as the
automated printing of TDM at the National Office level.
Expected Benefits
· Reduction in personnel requirement through
automatic generation of Tax Debit Memo (TDM)
· Enhancement in the monitoring of TDM issuance backlog
· Faster processing of claims for TDM
Release 5. Executive Information System (EIS) - Management
Reporting Capability
Description
The EIS Management Reporting Capability utilizes
consolidated statistical data coming from various sources (external
and internal). The information is meant to aid management in tax
planning, policy analysis and projections.
Expected Benefits
· Will provide timely access to data and information
for improved management decision-making
· Will enhance the flow of vital information needed by BIR
management in tax planning, policy analysis and projections
· Will provide wide range of automated interfaces that will
facilitate data sharing within the BIR and with external agencies
· Will enhance the Bureau's report generation capability
and reduce report generation processing cost
Reports That Could Be Generated
· Cumulative Collection vs. Goal Region
· Collections vs. Goal by Month
· Collection by Type of Tax as of a given Month
· Collections vs. Goal by Year
· Collection by Type of Tax for a Given Year
· Outstanding Accounts Receivable Analysis
· Collections by Collection Agents
· Distribution by Taxpayers
· Tax Credit Statistics
· Overall RDO ranking-based on Collection Goals
· Statistics on Registered Taxpayers
· Statistics on Exemption Type
· Statistics on Excise Tax
Release 6. TRS- Withholding Tax Income Verification
Description
The TRS -Withholding Tax Income Verification Capability
aims to detect proper remittance and declaration of taxes by matching
income sources utilizing taxpayer and withholding agent data.
Expected Benefits
· Correct declaration of income and withholding tax remitted
· Detection of fictitious claims of withholding tax credit
claims
· Increase in the number of fully compliant withholding agents
· Early identification of erring withholding agents and taxpayers
resulting to increase in the number of productive TRS cases
· Decrease in the number of discrepancy cases
· Ability to monitor performance of Case Officers assigned
TRS cases
Release 7. TCR-Issuance of Tax Refunds
Description
The Issuance of Refunds Capability enables the Bureau
to facilitate the processing of refunds by automatically initiating
tax refunds for overpayments or through manual application by taxpayer.
This system involves three (3) interrelated processes: Refunds Identification,
Refunds Approval and Refunds Issuance.
Expected Benefits
· Single point inquiry
· Better monitoring of refunds statistics
· Facilitate tax refund reconciliation
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