General Functions:
Takes charge of the operation and management of distributed information systems and ensures the highest IT systems reliability.

Computer Operations, Network and Engineering Division

• Performs start-up and shut down activities of the ITS databases
• Receives input data from Accredited Agent Banks for processing, data integrity, checking and uploading to ITS database
• Operates the computer system for batch, on-line and interactive processing of tax data and generates reports and correspondence
• Manages and maintains the hardware, software and network components of the production environment
• Provides a centralized fault/query logging system for computerized offices served by the RDC

Facilities Management Division

• Analyzes application issues/problems raised through the Help Desk and recommends any first aid resolutions and control measures
• Monitors performance and data integrity of application systems at the RDC
• Manages and oversees RDC site maintenance
• Attends to the administrative support requirements of the RDC

Office Address: BIR Regional Office Bldg., Anda Circle, Port Area, Manila

Head: Melissa G. Bernal (OIC)
e-mail: melissa.bernal@bir.gov.ph
direct no.: 527-6733 / 527-9798
fax: 527-9971

Computer Operations Network and Engineering Division
Chief: Paul M. Cabrera (OIC)
e-mail: paul.cabrera@bir.gov.ph
direct no.: 527-0724 / 527-9496
telefax: 527-6504

Asst. Chief:
direct no.: 527-4243 / 527-9975

Facilities and Management Division
Chief: Ma. Erna M. Carteciano (OIC)
e-mail: ma.erna.carteciano@bir.gov.ph
direct no. : 527-6773 / 527-6495

Asst. Chief:
e-mail:
direct no. : 527-9974

RDC Central Luzon (Quezon City)